On Fri, Mar 18, 2016 at 2:35 PM, Hal Murray <hmur...@megapathdsl.net> wrote: > > How much is their non-delivery problem costing them? Be sure to include > lost-time as well as charges that show up on a bill >
Dealing with everyone except Microsoft took about 20 minutes. Over 8 years, this is the first time it's come up. Well under $100. > An alternative thing to "give" would be getting infected and sending out > spam. > They have 'special' software that only runs on Windows, so that's out of the question. > > Is the spam going direct or through their mail server. If direct, some > firewall rules might block that. If through the mail server, some volume > limits might catch it sooner. > Yeah--they have a block on port 25 leaving their network excluding their mail server. In a way, I'm thankful that Microsoft is making it difficult to get > delisted. > It makes people think about the cost-shifting they are doing. They > probably > aren't thinking of it as cost-shifting, but at least they are becoming more > aware of the problem. By that logic, I'll start charging you $250 to get de-listed and you'll become aware of the cost-shifting. ;) That's why it's supposed to be cooperative. Once Company A starts putting a huge burden on Company B, Company B will say 'screw it', your customers can't e-mail me (or vice versa). i.e. if I spam the hell out of your network and refuse to clean up my act, you might block me permanently. If your customers complained, they would probably accept "aarons-email-service.com is a spam outfit, so they are blocked", or "aarons-email-service.com decided to block us and there is nothing we can do about it". No one accepts "sorry, you can't e-mail {Microsoft,Google} and there's nothing we can do about it". The response will be "Ok, we're moving to {Microsoft,Google}". Because they are too big to be at fault. I remember a nasty bug with Chrome that caused printing problems on Windows a few years back. Something to do with an update that caused the TCP port to hang open and never close. Google said the fix would be out in ~2 months. It took about 30 minutes to find it, and when the customer asked what the problem was, we said "Google released an update to Chrome that has a printing bug in it". Well, the $50k accounting package the customer used was Chrome-only (Firefox and IE simply would NOT work). The response from the customer was "Yeah, right. You're fired." And they called in a different IT company. The solution from the new IT company was brilliant: "Your former IT company was stupid. I can't believe they put in these crappy Supermicro servers. Buy these Dell servers instead and we'll migrate you." 3 months later they finished the migration and obviously the fix for Chrome had been released by then. -A
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