I would argue something differently: many email users (and postal mail, for that matter), have an expectation that email is mostly but not 100% reliable, due to spam false positives or just the lack of delivery notification.
People can then choose to not respond to a message and later claim they never got it, and folks are not surprised. I'm not saying that as mail operators we should encourage this, but we should understand user expectations. Ie, if we decided suddenly to turn on delivery notification requesting/responding for all Gmail users, that would be a huge change to user's expectations, and probably wouldn't go over very well. It's easy to see why turning on read notifications would be problemmatic, but I think most users would be equally surprised by delivery notifications. And this is quite different from several other messaging systems that people routinely use where delivery and read notifications are standard, along with typing and prescence notifications. Brandon On Thu, Jun 9, 2016 at 8:08 AM, G. Miliotis <corf...@elementality.org> wrote: > On 9/6/2016 17:46, Renaud Allard via mailop wrote: > >> Actually, many small operators also silently discard email. Whether it's >> by incompetence, or voluntarily doesn't matter much. It's just less >> visible than hotmail. >> > > Undoubtedly, but they can't use the scaling-is-hard argument as a free > pass. We should all be accountable if we break mail, big or small. > > In addition, you can prectically ignore a small mail operator but not the > big players. > > > --GM > > > _______________________________________________ > mailop mailing list > mailop@mailop.org > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop >
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