I don't know how much of this is fictional or the order of exact
operations...

but you've admitted your server got hacked and then we blocked your mail.
A good percentage of the spam we receive is from hacked boxes, and these
boxes can send millions of messages in the minutes after being hacked.

Yes, it can take a while to recover from that.  And we also have defenses
against the possibility, which is what many small operators run into, that
we heavily throttle small senders so that when they get hacked, they can't
do much damage.  It's unfortunate that that's what the internet has come
to.  I've tried to get our rejection reasons better tuned, but we have a
lot of complicated rules, and many of them just use the default rejection
message which isn't that helpful.  OTOH, 99.99% of the rejections we do are
to spammers who know they're spamming, so they don't really care about the
rejection message.

If these things weren't in the order you mentioned, or were more widely
spaced in time or IPs, I can take a look if you send me the exact errors
you are seeing.  They have to be less than a week old to be investigated.

Brandon

On Tue, Jul 18, 2017 at 6:12 AM, Vittorio Bertola <
vittorio.bert...@open-xchange.com> wrote:

>
> Il 17 luglio 2017 alle 21.05 Tim Starr <timstar...@gmail.com> ha scritto:
>
> 2) Why allow email to be sent at all from "unmanaged servers"?
>
> I've been buying an "unmanaged server" from various European providers
> (including OVH, and currently Contabo) for the last 15 years, to run my
> personal website and email server, as well as those of a few local
> non-profits.
>
> Over time, it has become more and more difficult to keep doing so. You are
> being required to learn and install new pieces and protocols, just to be
> able to continue sending. The automatic updates of your Wordpress stop for
> a few weeks, your server gets cracked and starts spamming, your provider
> shuts you down and you're off the Internet. Even now, even if I am not
> listed in any blacklist that I know of, even if I implemented SPF, DKIM,
> DMARC and even DNSSEC and DANE, Gmail keeps rejecting 90% of my messages
> (fully ham, personal, 1-to-1 messages to real life friends) because... you
> don't know, in the error message they say that it's spam (though clearly
> it's not) and they don't give you any other explanation, you are sent to a
> maze of useless "support" pages and even if you find a contact form and use
> it, as I did several times before giving up, nothing ever happens.
>
> Now, you may think that this is the right thing, that only "professionals"
> should be allowed to connect a server to the Internet, for "security
> reasons". But that is not how the Internet was supposed to be, and it is
> not why it has offered freedom and growth to everyone around the world.
>
> The Internet is what it is exactly because anyone is allowed to connect a
> server to it and start doing what he wants, as long as he speaks the common
> protocols. But this is going away, and you are increasingly being told that
> if you want to stay online you should better stop doing things on your own
> and start using a Gmail account as well.
>
> The real risk of this approach is that sooner or later all of us here,
> except those who work for Google, Facebook, Apple or Microsoft, will be out
> of business. There will be no email any more, there will be a few huge
> messaging platforms competing with each other to attract customers into
> their closed garden by exploiting their critical mass, like it already is
> for instant messaging. If this happens, even telcos won't be big enough to
> continue offering email reliably, as so many delivery issues reported here
> already show.
>
> Is this really what we want? It's good to have anti-spam features in place
> and to be hard against spammers, but I'd rather take all the spam that I
> can get, than give up the federated nature of the Internet.
>
> Regards,
>
> --
>
> Vittorio Bertola | Research & Innovation Engineer
> vittorio.bert...@open-xchange.com
> Open-Xchange Srl - Office @ Via Treviso 12, 10144 Torino, Italy
>
>
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