> On Nov 6, 2017, at 10:18 PM, Thomas Greer <thomas.gr...@godaddy.com> wrote: > > So you’re suggesting the solution is nothing? We just let customer mail get > bounced for no reason at all?
Honestly, I'd suggest you assign someone with a different set of skills to work this issue, especially with colleagues at other organizations and in public fora. It's a role that requires soft skills as well as data analysis and domain expertise, especially when you're not clearly in the right or not clearly the big dog in the relationship. You wouldn't expect your SEO specialist to negotiate a peering agreement; let your deliverability specialists do what they're good at. Cheers, Steve > > Thomas Greer | Head of Infrastructure, Paragon Brands > +44(0) 203 137 0529 > thomas.gr...@godaddy.com > <image001.png> > > From: Michael Wise <michael.w...@microsoft.com> > Date: Monday, 6 November 2017 at 23:01 > To: Thomas Greer <thomas.gr...@godaddy.com> > Cc: "mailop@mailop.org" <mailop@mailop.org> > Subject: RE: [mailop] Hotmail and 4.5.1 4.7.500 Server Busy with some > > > Sometimes, the lawyers stipulate that all answers shall be general and in > approved boilerplate. > And sometimes, there are other issues in play, and people are working the > issue. > > If the mail ultimately did get delivered, and not 5xx'd, then there may not > be a, "straight answer" as such. > 4xx is either throttling (which has nothing to do with SNDS), or some > particular servers are … well, "Busy". > > Aloha, > Michael. > -- > Michael J Wise > Microsoft Corporation| Spam Analysis > "Your Spam Specimen Has Been Processed." > Got the Junk Mail Reporting Tool ? > > From: Thomas Greer [mailto:thomas.gr...@godaddy.com] > Sent: Monday, November 6, 2017 12:12 AM > To: Michael Wise <michael.w...@microsoft.com> > Cc: mailop@mailop.org > Subject: Re: [mailop] Hotmail and 4.5.1 4.7.500 Server Busy with some > > That doesn’t help when answers aren’t given in the tickets, and things are > showing as clear in SNDS. What do we need to do to get some straight answers? > > Thomas Greer | Head of Infrastructure, Paragon Brands > +44(0) 203 137 0529 > thomas.gr...@godaddy.com > <image002.png> > > From: mailop <mailop-boun...@mailop.org> on behalf of Michael Wise via mailop > <mailop@mailop.org> > Reply-To: Michael Wise <michael.w...@microsoft.com> > Date: Saturday, 4 November 2017 at 02:56 > To: Maarten Oelering <maar...@postmastery.net>, Benjamin BILLON > <bbillon...@splio.fr> > Cc: ""Emre Üst |euro.message|"" <emre....@euromsg.com>, "mailop@mailop.org" > <mailop@mailop.org> > Subject: Re: [mailop] Hotmail and 4.5.1 4.7.500 Server Busy with some > > > The AS codes are internal IDs, and are not ASNs. > Each one means something different. > Conflating the different codes is pretty much the same as saying, "My Mail > Was Blocked!" > It's not overly helpful in diagnosing the issue. > > Again, open a ticket; it's the only wat to get visibility on general issues. > > https://go.microsoft.com/fwlink/?LinkID=614866&clcid > > Aloha, > Michael. > -- > Michael J Wise > Microsoft Corporation| Spam Analysis > "Your Spam Specimen Has Been Processed." > Got the Junk Mail Reporting Tool ? > > From: Maarten Oelering [mailto:maar...@postmastery.net] > Sent: Friday, November 3, 2017 12:22 AM > To: Benjamin BILLON <bbillon...@splio.fr> > Cc: "Emre Üst |euro.message|" <emre....@euromsg.com>; mailop@mailop.org; > Michael Wise <michael.w...@microsoft.com> > Subject: Re: [mailop] Hotmail and 4.5.1 4.7.500 Server Busy with some > > We are seeing this error on specific sender IPs. So “Server busy” may be > intentionally and dependent on the sender. > There are also many versions of this error, with at least 6 different AS > codes. Some occur after MAIL FROM, some occur after RCPT TO, and some occur > after DATA. > > Previously Hotmail said something like “We have limits for how many messages > can be sent per hour and per day”. Very useful, you knew that reputation was > the issue. > Now we just see “Server busy” with an internal code, and we have to guess > what’s wrong. It would be helpful to know more about these AS codes. Or at > least which ones are sender issues and which ones receiver issues. This will > also relieve Microsoft support I guess. > > Maarten Oelering > Postmastery > > On 3 Nov 2017, at 07:49, Benjamin BILLON via mailop <mailop@mailop.org> wrote: > > Sorry to interrupt, I just have a suggestion that maybe Michael could forward > internally: there used to have a Status page for various Microsoft services, > it either moved to some secret place or was removed. There's now a page for > Office365 clients (however being myself client the page generates an asp > error, but that's not the purpose of my message). > > Could there be such a page somewhere again? If there are issues, just being > aware of them will already help ESPs and senders to 1) be patient and 2) show > to their clients or boss that yes, it happens, ISPs can have outages or > problems too. > I have no idea what format it would take, probably a "working / not working" > flag wouldn't be very useful, unless it's service by service (but I don't > think MS would disclose such level of details). > Knowing if it's geographically limited could be interesting to. > > Is it a realistic suggestion, or should I put this dream in the shredder? > > Cheers, > > > -- > Benjamin > > 2017-11-03 14:19 GMT+08:00 Emre Üst |euro.message| <emre....@euromsg.com>: > Hi Michael, > > Yes we are still seeing same code . > > 2017-11-03 09:17:02 "451 4.7.500 Server busy. Please try again later from > []. (AS3110)" received from hotmail-com.olc.protection.outlook.com > (104.47.5.33) matching /451 4.7.500 Server busy/ > > We cant send even 1000 mails to Hotmail per day . > > Thank you > > > On Fri, Nov 3, 2017 at 12:13 AM, Michael Wise <michael.w...@microsoft.com> > wrote: > > This may be related to an incident a few days ago. > Are you still seeing the 4xx retry results? > > Aloha, > Michael. > -- > Michael J Wise > Microsoft Corporation| Spam Analysis > "Your Spam Specimen Has Been Processed." > Got the Junk Mail Reporting Tool ? > > From: Emre Üst |euro.message| [mailto:emre....@euromsg.com] > Sent: Thursday, November 2, 2017 1:05 PM > To: Michael Wise <michael.w...@microsoft.com> > Cc: mailop@mailop.org > > Subject: Re: [mailop] Hotmail and 4.5.1 4.7.500 Server Busy with some > > > Hi Michael , > > Unfortunately , it doesnt work . Outlook Support team said that there is not > blocking on their side . > > Although the ips are Returnpath certified. Sometimes we also get 421 RP-001 > (BAY004-MC2F28) errors. But mostly 451 4.7.500 Server busy. Meanwhile, on > snds I see that there is a lot of difference between the number of RCPT > fields and Message recipientss. > > For Exp. > > RCPT > commands 111829 > > DATA > commands 106093 > > Message > recipients 1215 > > Thank you > > > On Thu, Nov 2, 2017 at 10:18 PM, Michael Wise <michael.w...@microsoft.com> > wrote: > > Please open a ticket. > > https://go.microsoft.com/fwlink/?LinkID=614866&clcid > > Aloha, > Michael. > -- > Michael J Wise > Microsoft Corporation| Spam Analysis > "Your Spam Specimen Has Been Processed." > Got the Junk Mail Reporting Tool ? > > From: mailop [mailto:mailop-boun...@mailop.org] On Behalf Of Emre Üst > |euro.message| > Sent: Wednesday, November 1, 2017 2:20 PM > To: mailop@mailop.org > Subject: Re: [mailop] Hotmail and 4.5.1 4.7.500 Server Busy with some > > Hello Michael, > > We have same issues > > 185.11.213.11;185.11.213.12;185.11.213.13;185.11.213.14;185.11.213.15 > > İts kind of like all network blocked . > > Thank you > > > -- > EMRE ÜST > Deliverability Specialist > > t. +902123430739 > f. +902123430742 > > email: emre....@euromsg.com > skype: user_name > web: euromsg.com > Yeşilce Mh. Yunus Emre Cd. Ada İş Mrk. No: 4 Zemin Kat 4. Levent / İstanbul > > > This e-mail message may contain confidential or legally privileged > information and is intended only for the use of the intended recipient(s). > Any unauthorized disclosure, dissemination, distribution, copying or the > taking of any action in reliance on the information herein is prohibited. > E-mails are not secure and cannot be guaranteed to be error free as they can > be intercepted, amended, or contain viruses. Anyone who communicates with us > by e-mail is deemed to have accepted these risks. Related Digital is not > responsible for errors or omissions in this message and denies any > responsibility for any damage arising from the use of e-mail. Any opinion and > other statement contained in this message and any attachment are solely those > of the author and do not necessarily represent those of the company. > > > > > -- > EMRE ÜST > Deliverability Specialist > > t. +902123430739 > f. +902123430742 > > email: emre....@euromsg.com > skype: user_name > web: euromsg.com > Yeşilce Mh. Yunus Emre Cd. Ada İş Mrk. No: 4 Zemin Kat 4. Levent / İstanbul > > > This e-mail message may contain confidential or legally privileged > information and is intended only for the use of the intended recipient(s). > Any unauthorized disclosure, dissemination, distribution, copying or the > taking of any action in reliance on the information herein is prohibited. > E-mails are not secure and cannot be guaranteed to be error free as they can > be intercepted, amended, or contain viruses. Anyone who communicates with us > by e-mail is deemed to have accepted these risks. Related Digital is not > responsible for errors or omissions in this message and denies any > responsibility for any damage arising from the use of e-mail. Any opinion and > other statement contained in this message and any attachment are solely those > of the author and do not necessarily represent those of the company. > > > > -- > EMRE ÜST > Deliverability Specialist > > t. +902123430739 > f. +902123430742 > > email: emre....@euromsg.com > skype: user_name > web: euromsg.com > Yeşilce Mh. Yunus Emre Cd. Ada İş Mrk. No: 4 Zemin Kat 4. Levent / İstanbul > > > This e-mail message may contain confidential or legally privileged > information and is intended only for the use of the intended recipient(s). > Any unauthorized disclosure, dissemination, distribution, copying or the > taking of any action in reliance on the information herein is prohibited. > E-mails are not secure and cannot be guaranteed to be error free as they can > be intercepted, amended, or contain viruses. Anyone who communicates with us > by e-mail is deemed to have accepted these risks. Related Digital is not > responsible for errors or omissions in this message and denies any > responsibility for any damage arising from the use of e-mail. Any opinion and > other statement contained in this message and any attachment are solely those > of the author and do not necessarily represent those of the company. > > _______________________________________________ > mailop mailing list > mailop@mailop.org > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop > > > _______________________________________________ > mailop mailing list > mailop@mailop.org > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop > > _______________________________________________ > mailop mailing list > mailop@mailop.org > https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop _______________________________________________ mailop mailing list mailop@mailop.org https://chilli.nosignal.org/cgi-bin/mailman/listinfo/mailop
