This is somewhat refreshing. It's like we're starting to have the guts to
say out loud "The king is not wearing socks!".

It is a start.



On Thu, Apr 18, 2019 at 11:28 PM Michael Rathbun <m...@honet.com> wrote:

> On Thu, 18 Apr 2019 23:48:29 +0100, Chris Woods
> <christopherwoods+list-mai...@gmail.com> wrote:
>
> >This is an interesting topic - it's one I'm affected by.
>
> I see these things from multiple angles, having been on the Office 365 spam
> analyst team for 2.5 years before taking a position doing deliverability
> consulting and policy enforcement operations at a different organization.
>
> In the case of Office 365, it is very sound advice to have any
> disadvantaged
> recipients you can involve raise the issue with Microsoft.  The central
> factors are fundamentally economic.
>
> For the freemail services, neither the sender nor the recipient is the
> customer of the provider.  The advertisers are the customers of the
> provider.
> Both senders (possible attractants) and recipients (AKA The Product) are at
> the mercy of the dynamic that drives the provider to work to prevent
> delivery
> of spam without enough civilian casualties that recipient account
> engagement
> drops.  Other than that, it's a matter of the personal attitudes of those
> running the spam filtering how much interest the provider will have in
> fixing
> anomalies that drop legitimate email.
>
> In the case of Office 365, the paying customers are the recipients.  The
> loudest noise they make is "TOO MUCH SPAM".  However, there is also
> incentive
> to handle "I'm not receiving email I want (and may have paid for) that I am
> paying you to deliver" which is not present in most other environments.
>
> mdr
> --
>    Sometimes half-ass is exactly the right amount of ass.
>        -- Wonderella
>
>
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