The issue - at least to me - has always been that Microsoft is viewed as this big, huge company that can do no wrong.
When our users have issues sending to Microsoft email servers - it's obviously because *we're* stupid and something is wrong with *our* server. It can't possibly be a Microsoft issue. Microsoft made Windows, what did we make? That's the narrative that needs to change. If end-users would somehow start to realize that Microsoft has a horrible email system, fewer people would be inclined to use Microsoft based email accounts. That's basically what we have done. I'm sure we've probably lost some clients over it. But if you're using a Microsoft based email address for anything mission critical, then I'm sorry, you're probably missing stuff. And not just stuff from us, but from any number of other places. Missing stuff could be because of a no reason block/blacklist or just a silent deletion of the message. On Tue, Jun 1, 2021 at 3:50 PM Hans-Martin Mosner via mailop < mailop@mailop.org> wrote: > Am 01.06.21 um 21:39 schrieb John Levine via mailop: > > > > No, it's to deliver the mail that the users want. One point that bulk > > mailers often miss is that, while the recipients at large providers do > > not object to getting the bulk mail, they also do not really want it. > > We're not talking about bulk mail here. We're talking about messages > between individual users, including such things as > doctor or vaccination appointments, meeting schedule coordination, etc, > which both affected parties consider important. > Some occasional small mailing lists for group information exchange, too. > No marketing stuff, social media notifications > or other noise that people wouldn't miss. > > I'm pretty strict myself when it comes to blocking spam-emitting sites. > And of course, it also happens that we block > some IPs or IP ranges due to spamming and some time later it turns out > that the same hosts are used by legitimate > senders. We have several mechanisms in place to detect and remedy such > situations quickly. And when we notice spam > floods (such as the current hotmail bot flood) from mail systems we're > going out of our way to implement very specific > filters that keep out the drek while allowing legitimate mails through. > > It's really not necessary to play devil's advocate here. It's the devil, > he can defend himself quite well if he chooses > to speak. > > Cheers, > Hans-Martin > > _______________________________________________ > mailop mailing list > mailop@mailop.org > https://list.mailop.org/listinfo/mailop >
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