Anne Mitchell via mailop wrote:
On Mar 3, 2022, at 9:39 AM, Miles Fidelman via mailop <mailop@mailop.org> wrote:
I highly recommend GoDaddy. I use them for a couple of domains that I haven't
gotten around to setting up on our own servers.
As reminded yesterday, after I fat-fingered a whole slew of mail into the trash,
their customer service is first rate. They answer the phone quickly, the first
person who answers the phone almost always has a clue - and can deal with problems
directly. Or they can get them dealt with quickly, without having to shunt you
from person to person. (E.g., they were able to restore all the mail I destroyed,
with a phone call - they put my on hold at one point, very briefly, to call their
operations folk, then told me the mail would be back in under 90 minutes - and it
was.) Their customer support for other things - e.g., hosted servers & apps -
is just as responsive.
Mind you, I'm a "preferred customer" (I buy lots of domains from them), so I
get bumped to the head of the queue, to a better grade of support reps; and they also
offer some extra-cost support (e.g., for maintaining wordpress installs) - so I don't
know what their support is like for the great unwashed.
Best customer service I've found from anyone - so, for a no-muss, no-fuss
recommendation, that's where I'd point them.
Miles, I have to say that this surprises me, and I'm glad to hear that GoDaddy
has upped their game, as there was a period of time when this was not the case.
Do you happen to know if they offer hosted email if the domain is not
registered/hosted through them?
Never had a bad experience with them. (I DID with NSI, and Verio - who
preceded them as the big guns in the business.)
As to the hosting question: I don't know, but I expect they're happy
to. I seem to recall that, when setting up a new mail service, they ask
for all the domain information - and, if you're hosting with them,
setting up all the records is automagic (suggesting that, if you're
hosting elsewhere you can, but you have to set up all the DNS stuff
yourself).
Miles
--
In theory, there is no difference between theory and practice.
In practice, there is. .... Yogi Berra
Theory is when you know everything but nothing works.
Practice is when everything works but no one knows why.
In our lab, theory and practice are combined:
nothing works and no one knows why. ... unknown
_______________________________________________
mailop mailing list
mailop@mailop.org
https://list.mailop.org/listinfo/mailop
