On 2024/09/17 13:57, Sebastian Arcus via mailop wrote:
> On 17/09/2024 12:36, Peter N. M. Hansteen wrote:
> >  From the symptoms you describe, I would say this matches somebody running
> > a joejob (https://en.wikipedia.org/wiki/Joe_job) campaign and most likely
> > bought a bottom of the barrel spamto: list with a generous helping of
> > outdated or never-existed-in-the-first-place addresses.
> 
> Thank you for taking the time to reply. The two destination email addresses
> - one @virginmedia.com and the other @ntlworld.com are people the sender is
> usually corresponding with. The sender and recipients have been talking to
> each other on the phone and trying to figure out why they can't email each
> other any more - and then they contacted me.

Check that they are indeed still valid accounts. VM have relatively
recently been deleting email accounts that are no longer associated
with active billing - many of those email accounts have been active
for years without being associated with billing.

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