Hey guys,

Alex here from the Mailroom team. Ruben, thanks for the kind support
as always.

The majority of the negative ratings on Mailroom seem to come from two
places:
1) People who think it is "just a wrapper"
2) People who want push

As a brief aside, it's so hard operating in the App Store and not
having the ability to connect with unhappy customers, especially when
they're unhappy for reasons we could help correct. That drives us
insane!

Anyway - the "just a wrapper" folks are usually only spending a moment
or two with the app, looking for that "whizbang" moment. The account
saving/switching feature in combination with unread counts (and our
trusty TrueNew counter) makes many, many people very happy. But when
you actually start using the app, so of the most useful features are
ones that you don't even realize are missing from Gmail until you use
them:
- Native iPhone address book support
- Native image/attachment handling
- Offline caching

Being more abrupt in presenting those features is an option we
considered, but we find that most people love the "just works"
elegance.

As far as push - we want to do this, too. What we DON'T want to do is
be responsible for storing your username and password somewhere on a
server in order to poll your account for new messages. We've been
talking with some folks from the Gmail team about options, and rest
assured - as soon as we have an option that we think is elegant and
sustainable, we'll have it in Mailroom.

Thanks for giving it a try!

-Alex
usemailroom.com

On Feb 9, 7:20 am, Tim Lahey <[email protected]> wrote:
> On Wed, Feb 9, 2011 at 6:52 AM, Ruben Bakker <[email protected]> wrote:
> > Thanks for the kind words, I appreciated the feedback!
> > Personally, I find Mailroom a good app.
>
> > @all: Which iPhone/iPad apps do you use for email?
>
> I use a combination. I normally use the standard Mail app since with the
> Gmail exchange support it supports push e-mall. However, for conversations
> with lots of messages it's not as good as the Gmail interface so I'll switch
> to MultiG for those cases. I mainly use MultiG for remembering login details
> so I haven't looked at the other options (although Mailroom looks
> interesting).
>
> Cheers,
>
> Tim.
>
> --
> Tim Lahey
> PhD Candidate, Systems Design Engineering
> University of Waterloohttp://about.me/tjlahey

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