Marc,

I am talking about the average user here, not enterprises. It is obvious
that companies require different treatment, and it is also obvious that
users will have a choice.

I'm still saying we need to push such a feature and make sure it is benefit
to a lot of users, making sure that those updates won't break anything.
This is a development challenge, testing and stuff and we should not see it
as a problem.

When it comes to branches, I believe it is up to us to come up with a
solution like the Ubuntu one: a piece of program designed to launch a major
update.


On Sat, Dec 29, 2012 at 1:18 PM, Marc Paré <m...@marcpare.com> wrote:

> Hi Florian,
>
> Le 2012-12-29 05:24, Florian Monfort a écrit :
>
> > Hi Marc,
> >
> > I think in this case you... Think too much haha.
> >
> > Let's describe the average user here and think about it:
> >
> > - When the average user downloads, he just ... Downloads... Mostly
> because
> > it's free and he needs an Office Suite ASAP.
> >
> > Meaning : The average user downloads always the last one unless the
> > download is marked in Red or with a big "UNSTABLE" mention.
> >
> > - When having the last version the feel like this is all done. They don't
> > really think about updates, nor they actually care.
> >
> > Meaning : Don't think the average user spends time reading the
> > specifications before choosing a version. They are not advanced users and
> > they choose the most simple hint "unstable"/"stable".
> >
> > - When some months later another guy comes up with a better version with
> > latest features this one will say "How did I not come to have the last
> > one?? :O" Although he had a notification since ages telling him to
> upgrade.
> >
> > Meaning : Auto-updates is a way for people to have the latest version and
> > making their life easier, just what they ask for...
>
>  Sorry, hit enter and the mail was gone, so continuing:
>>
>> You can put a pop up on first install saying "do you want us to update
>> automatically" or not, something like this.
>>
>
> This is OK with me AND preferred.
>
>
>
>> But we're also talking about Cloud Computing now, and the truth is,
>> LibreOffice is ages behind it... And you know very well that there is a
>> big
>> advantage to Cloud Computing : You don't have to make an update to get it,
>> the service is being upgraded by someone else, just like with Google Docs.
>> We need that kind of "simple way to go".
>>
>
> But if you are talking of a LibreOffice "Cloud" version, then yes, updates
> can be pushed through. We do not have cloud services as yet, so this point
> does not really apply.
>
>
>
>> And for the last "security" part : isn't a last version supposed to be
>> more
>> secure than an old one? What you say sound so weird, and yes, we make
>> mistakes, like pretty every software editor, and yet, the option is
>> here...
>>
>
> Maybe we are talking about different things, and, this is my fault. I was
> talking more of releases. You may find the explanation behind our
> suggestion of which release to use on our website here:
> http://www.libreoffice.org/**download/release-policy/<http://www.libreoffice.org/download/release-policy/>
> .
>
>
>
>> Oh, and about being arrogant and better-knowing : Actually Marc, in this
>> case, we know better than the average user. And this is not us being
>> arrogant, this is us taking responsibility for the fact that we're
>> building
>> an Office Suite that is going to be used by millions of users, and that
>> for
>> the most part, as builders, we know how it is built and what can be best
>> for them with the feedback from the community.
>>
>> If you see arrogance in every decision-making, don't be surprised not to
>> move forward ;).
>>
>
> I am not sure an enterprise would agree with you if it had gotten a pushed
> update that borked their network. Our IT staff at my schoolboard does not
> install/update any software without proper testing as it has found that
> newly updated software will often cause problems with their installed
> software.
>
> I am not sure I would agree with you as well. I am a small office home
> business (as well as teacher) and if a pushed update caused me wasted time,
> I would remove the software. IMO, there is a fine line that is crossed when
> you insist on automatic updates without the consent of the user.
>
> I do not see arrogance in every decision making, nor have I ever said that
> I thought this way. However, I would see arrogance in a group that thinks
> it knows better than the users. That group would be doomed to failure. You
> only need to look to KDE and Gnome projects, KDE backtracked when it
> realized that it was more prudent to listen to users; Gnome is still trying
> to backtrack but in the process got forked a couple of times by groups
> willing to listen to users.
>
> Anyway, from a marketing point of view, I would hope that I would not have
> market such a feature as a silent pushed auto-updates without users'
> consent. I don't think that such a feature would be too popular unless
> there was an option to turn it off.
>
> Cheers,
>
> Marc
>
>
>
>
> --
> Marc Paré
> m...@marcpare.com
> http://www.parEntreprise.com
> parEntreprise.com Supports OpenDocument Formats (ODF)
> parEntreprise.com Supports http://www.LibreOffice.org
>
>
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-- 
*Monfort Florian*
BM2 Student at France Business School
Marketing Apprentice at Red Hat
Marketing Team Member at The Document Foundation
florian.monf...@gmail.com
Mobile : +33 6 58 97 15 61

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