Hello Marc and Florian, If we consider what Thunderbird does, I think it is a good compromise solution.
When an upgrade is available, it is offered directly to the end-user through a pop-up and the end-user can download the "upgrade" only instead of downloading the whole install package (200mb). It is not a completely silent update like Google Chrome (silent for me means that you don't get notified of the new update, you don't even know when it is updated, it just happens). Immanuel On Sat, Dec 29, 2012 at 8:09 AM, Florian Monfort <florian.monf...@gmail.com>wrote: > Marc, > > I am talking about the average user here, not enterprises. It is obvious > that companies require different treatment, and it is also obvious that > users will have a choice. > > I'm still saying we need to push such a feature and make sure it is benefit > to a lot of users, making sure that those updates won't break anything. > This is a development challenge, testing and stuff and we should not see it > as a problem. > > When it comes to branches, I believe it is up to us to come up with a > solution like the Ubuntu one: a piece of program designed to launch a major > update. > > > On Sat, Dec 29, 2012 at 1:18 PM, Marc Paré <m...@marcpare.com> wrote: > > > Hi Florian, > > > > Le 2012-12-29 05:24, Florian Monfort a écrit : > > > > > Hi Marc, > > > > > > I think in this case you... Think too much haha. > > > > > > Let's describe the average user here and think about it: > > > > > > - When the average user downloads, he just ... Downloads... Mostly > > because > > > it's free and he needs an Office Suite ASAP. > > > > > > Meaning : The average user downloads always the last one unless the > > > download is marked in Red or with a big "UNSTABLE" mention. > > > > > > - When having the last version the feel like this is all done. They > don't > > > really think about updates, nor they actually care. > > > > > > Meaning : Don't think the average user spends time reading the > > > specifications before choosing a version. They are not advanced users > and > > > they choose the most simple hint "unstable"/"stable". > > > > > > - When some months later another guy comes up with a better version > with > > > latest features this one will say "How did I not come to have the last > > > one?? :O" Although he had a notification since ages telling him to > > upgrade. > > > > > > Meaning : Auto-updates is a way for people to have the latest version > and > > > making their life easier, just what they ask for... > > > > Sorry, hit enter and the mail was gone, so continuing: > >> > >> You can put a pop up on first install saying "do you want us to update > >> automatically" or not, something like this. > >> > > > > This is OK with me AND preferred. > > > > > > > >> But we're also talking about Cloud Computing now, and the truth is, > >> LibreOffice is ages behind it... And you know very well that there is a > >> big > >> advantage to Cloud Computing : You don't have to make an update to get > it, > >> the service is being upgraded by someone else, just like with Google > Docs. > >> We need that kind of "simple way to go". > >> > > > > But if you are talking of a LibreOffice "Cloud" version, then yes, > updates > > can be pushed through. We do not have cloud services as yet, so this > point > > does not really apply. > > > > > > > >> And for the last "security" part : isn't a last version supposed to be > >> more > >> secure than an old one? What you say sound so weird, and yes, we make > >> mistakes, like pretty every software editor, and yet, the option is > >> here... > >> > > > > Maybe we are talking about different things, and, this is my fault. I was > > talking more of releases. You may find the explanation behind our > > suggestion of which release to use on our website here: > > http://www.libreoffice.org/**download/release-policy/< > http://www.libreoffice.org/download/release-policy/> > > . > > > > > > > >> Oh, and about being arrogant and better-knowing : Actually Marc, in this > >> case, we know better than the average user. And this is not us being > >> arrogant, this is us taking responsibility for the fact that we're > >> building > >> an Office Suite that is going to be used by millions of users, and that > >> for > >> the most part, as builders, we know how it is built and what can be best > >> for them with the feedback from the community. > >> > >> If you see arrogance in every decision-making, don't be surprised not to > >> move forward ;). > >> > > > > I am not sure an enterprise would agree with you if it had gotten a > pushed > > update that borked their network. Our IT staff at my schoolboard does not > > install/update any software without proper testing as it has found that > > newly updated software will often cause problems with their installed > > software. > > > > I am not sure I would agree with you as well. I am a small office home > > business (as well as teacher) and if a pushed update caused me wasted > time, > > I would remove the software. IMO, there is a fine line that is crossed > when > > you insist on automatic updates without the consent of the user. > > > > I do not see arrogance in every decision making, nor have I ever said > that > > I thought this way. However, I would see arrogance in a group that thinks > > it knows better than the users. That group would be doomed to failure. > You > > only need to look to KDE and Gnome projects, KDE backtracked when it > > realized that it was more prudent to listen to users; Gnome is still > trying > > to backtrack but in the process got forked a couple of times by groups > > willing to listen to users. > > > > Anyway, from a marketing point of view, I would hope that I would not > have > > market such a feature as a silent pushed auto-updates without users' > > consent. I don't think that such a feature would be too popular unless > > there was an option to turn it off. > > > > Cheers, > > > > Marc > > > > > > > > > > -- > > Marc Paré > > m...@marcpare.com > > http://www.parEntreprise.com > > parEntreprise.com Supports OpenDocument Formats (ODF) > > parEntreprise.com Supports http://www.LibreOffice.org > > > > > > -- > > Unsubscribe instructions: E-mail to marketing+help@global.** > > libreoffice.org <marketing%2bh...@global.libreoffice.org> > > Problems? http://www.libreoffice.org/**get-help/mailing-lists/how-to-** > > unsubscribe/< > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/> > > Posting guidelines + more: http://wiki.**documentfoundation.org/** > > Netiquette <http://wiki.documentfoundation.org/Netiquette> > > List archive: http://listarchives.**libreoffice.org/global/**marketing/< > http://listarchives.libreoffice.org/global/marketing/> > > All messages sent to this list will be publicly archived and cannot be > > deleted > > > > > > > -- > *Monfort Florian* > BM2 Student at France Business School > Marketing Apprentice at Red Hat > Marketing Team Member at The Document Foundation > florian.monf...@gmail.com > Mobile : +33 6 58 97 15 61 > > -- > Unsubscribe instructions: E-mail to marketing+h...@global.libreoffice.org > Problems? > http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ > Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette > List archive: http://listarchives.libreoffice.org/global/marketing/ > All messages sent to this list will be publicly archived and cannot be > deleted > > -- Unsubscribe instructions: E-mail to marketing+h...@global.libreoffice.org Problems? http://www.libreoffice.org/get-help/mailing-lists/how-to-unsubscribe/ Posting guidelines + more: http://wiki.documentfoundation.org/Netiquette List archive: http://listarchives.libreoffice.org/global/marketing/ All messages sent to this list will be publicly archived and cannot be deleted
