You can of course get some reasonably useful, if crude, info just by asking the 
obvious questions of the Twitter search page or API. As Heather says, Twitter 
being a rolling stream of stuff that floats across your UI it doesn't really 
make sense to ask "how many people read each tweet"; all the same, the original 
question included the aim of knowing "what time of day people pay the most 
attention to us" and I'm guessing that there might at least be services out 
there that can tell you what time of day your followers have their various 
twitter clients on (or are visiting twitter on the web). No guarantee that 
they'll read your tweet, of course, but if it's sent when they have their 
client open they're more likely to attend to it. And of course the other thing 
you could do is put a call to action into each tweet and track that - perhaps a 
short URL. bit.ly has great stats, for example, and if you only seed twitter 
with a particular short URL and use another one elsewhere you could track the 
impact of that original tweet. Perhaps.
 
Keep us posted if you come across anything useful, John!
 
Cheers, Jeremy

________________________________

From: mcn-l-boun...@mcn.edu on behalf of Sterbenk, Yvette M.
Sent: Fri 07/08/2009 16:50
To: 'Museum Computer Network Listserv'
Subject: Re: [MCN-L] Twitter Analytics



We have recently seen some demonstrations by traditional media monitoring 
groups that now have tools that will help you track tweets, identify your 
influencers, and track who's talking back to your constituents. It's pretty 
costly but very interesting and useful. Look at Cision or Vocus.


Yvette Sterbenk
Communications Manager
Corning Museum of Glass
Phone: 607.974.8124
Cell: 607.368.1026
www.cmog.org



-----Original Message-----
From: mcn-l-bounces at mcn.edu [mailto:mcn-l-boun...@mcn.edu] On Behalf Of 
Heather Marie Wells
Sent: Friday, August 07, 2009 11:42 AM
To: 'Museum Computer Network Listserv'
Subject: Re: [MCN-L] Twitter Analytics


I don't think there's a way to track views of specific tweets.  I don't
think it would even make sense anyway, since tweets are basically only
seen by your followers, who will generally see all your tweets.

The only possibly meaningful metrics would be rewets, replies, and
click-thru from links you post to your site.  Again I don't think there's
a way to measures this yet as people just don't consider Twitter metrics
as that important.

We have an account with Tweetbeep.com to send us email alerts for certain
actions.  For instance, we have it set up to email us whenever our name or
the names of staff members are used in a post.  Although we did this more
to track what was being said about us instead of trying to get actual
stats.

HM


Heather Marie Wells
Collections Assistant/Podcast Producer
Shiloh Museum of Ozark History
Springdale, AR 72764
Phone: (479) 750-8165

Website: http://www.springdalear.gov/shiloh/
Twitter: http://twitter.com/ShilohMuseum
Podcast blog: http://www.shilohcast.blogspot.com/
iTunes U: http://deimos3.apple.com/WebObjects/Core.woa/Browse/shiloh.org

-----Original Message-----
From: John Bedard [mailto:jbed...@artsmia.org]
Sent: Friday, August 07, 2009 8:21 AM
To: mcn LISTSERV
Subject: [MCN-L] Twitter Analytics

We are looking for a way to get Twitter analytics like we can get for
Flicker. It tells us which specific posts are the most successful and what
time of day people pay the most attention to us etc.

Any Suggestions?

Thanks

John

John R. Bedard  |  Director of Information Systems
Minneapolis Institute of Arts
2400 Third Avenue South
Minneapolis, MN 55404

612-870-3268  |  JBedard at artsmia.org  |  www.artsmia.org (
http://www.artsmia.org/ )
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