On 27-Jul-00, Julian Aronowitz wrote:
> In your last message about mdII you stated the horror that comes when
> you speak with an ISP and they say, "Well, what type of computer are you
> running Windows; and, is it Windows 95, 98, or NT?" Then when you say,
> "I am asking a question about what is going on at your office with your
> servers, they ask again about the Windows thing and add, "Which version
> of Netscape Nav/Com or MS IE are you using." You then say, "I am not
> talking about a "front end" situation, I am talking about a unary situa-
> tion!" To this, the person repeats him or herself.
I somehow supect that when I give my log-in name now, and they pull my
account up on screen there is a note about my attitude, and to be
careful with me, and not mention any MS product.
> Well, the only thing I can think of, for you/me/all Amigans, to say,
> is, "Put the superviser/manager or someone who understands Unix/Linux on
> the phone because that is what the Internet and WWW are all about, not
> the computer system you are using to connect!!!"
I always just keep repeating my question about their setup. I never
have questions for them about software or hardware. They get sick of
it before I do and the only escape for them is to actually LISTEN to
my question. After every call to them there is an auto email inviting
me to comment on the event. So far I have never given a negative
report--but it's been close with a few of them..
> Maybe, then, you will
> be able to find out what is really going on at your ISP. In the end, it
> might very well be caused by your good ole phone company playing games,
> again. IMHO.
I never have phone co problems. They are helpful and generally
committed to quality service. A friend complained about her data
connection and after a lot of discussion and testing they replaced
most of the cables in her (small) town.
Regards
--
All general statements are false.
<tsb>
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<sb>
*Patrick Ford Auckland, New Zealand*
*/#fidonet#/ 3:772/235.3 #/icq#/ 51642681*
<tsb>
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