This is a longshot, but my ISP made a change last year that tripped lots of
folks up. The email name had to be the FULL name -- n...@domain.net rather
than just name in the email software. Prior to the change, either one would
work.

On Mon, Jan 12, 2009 at 5:52 AM, Tom Hargrave <tharg...@hiwaay.net> wrote:

> I can tell from the answers you passed along that the night shift staff you
> have been dealing with has very little experience. If you can reliably
> connect to the net every time but have no email then the line filter is not
> the issue - it's a dumb filter. But I have seen a DSL modem pass network
> traffic but it would not pass email!
>
> You probably want to talk to someone on day shift.
>
> Thanks,
> Tom Hargrave
> www.kegkits.com
> 256-656-1924
>
>
> -----Original Message-----
> From: mercedes-boun...@okiebenz.com [mailto:mercedes-boun...@okiebenz.com]
> On Behalf Of Archer
> Sent: Monday, January 12, 2009 5:04 AM
> To: Mercedes Discussion List
> Subject: Re: [MBZ] OT: ISP doesn't support Linux
>
>
> More trouble!  Quit receiving email again earlier tonight.  Got out the
> laptop and it had the same problem, so it doesn't look like the desktop is
> causing it.
> Called ISP support, and after removing the telephone line filter, resetting
> the modem, bypassing the router, etc., etc. the first guy who said he was
> the supervisor, decided the filter was bad and something was wrong with
> Outlook Express.  Tried the laptop again and had the same problem, so he
> was
>
> wrong about Outlook Express.
> The second guy I called checked everything out again, found nothing wrong,
> and finally decided that work they were doing on another server might be
> causing my problem although he didn't see how.
> My computers connect to the ISP every time, but the ISP server doesn't
> accept my name and password.  Sounds like their server may have an off and
> on problem unless the problem is due to the repair work going on or their
> software is corrupted..
> So.  The problem is with the ISP or something besides my computers,  but
> three of their guys couldn't find it!  Maybe ought to talk to somebody on
> the day shift at the ISP.
>
> Gerry
> --------------------------------------------------
> From: Tom Hargrave
> That's what I though - others were going off on a tangent, blaming your ISP
> for a local software problem. Your ISP is almost never the issue with email
> delivery problems although they can help if provided the right info. From
> your initial report, you were dealing with an inexperienced tech.
>
> BTW - your email used SMTP / POP3, SMTP for outgoing and POP3 for incoming
> emails. SMTP is usually setup to send immediate, right after you press the
> send button and POP3 is usually setup to check for incoming emails on a
> timer, most often every 5 minutes.
> -------------- next part --------------
>
> No virus found in this outgoing message.
> Checked by AVG - http://www.avg.com
> Version: 8.0.176 / Virus Database: 270.10.5/1886 - Release Date: 1/10/2009
> 6:01 PM
> _______________________________________
> http://www.okiebenz.com
> For new and used parts go to www.okiebenz.com
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>
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>
> No virus found in this incoming message.
> Checked by AVG.
> Version: 7.5.552 / Virus Database: 270.10.6/1888 - Release Date: 1/12/2009
> 7:04 AM
>
>
> No virus found in this outgoing message.
> Checked by AVG.
> Version: 7.5.552 / Virus Database: 270.10.6/1888 - Release Date: 1/12/2009
> 7:04 AM
>
>
>
> _______________________________________
> http://www.okiebenz.com
> For new and used parts go to www.okiebenz.com
> To search list archives http://www.okiebenz.com/archive/
>
> To Unsubscribe or change delivery options go to:
> http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
>
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