This is a longshot, but my ISP made a change last year that tripped lots of folks up. The email name had to be the FULL name -- n...@domain.net rather than just name in the email software. Prior to the change, either one would work.
On Mon, Jan 12, 2009 at 5:52 AM, Tom Hargrave <tharg...@hiwaay.net> wrote: > I can tell from the answers you passed along that the night shift staff you > have been dealing with has very little experience. If you can reliably > connect to the net every time but have no email then the line filter is not > the issue - it's a dumb filter. But I have seen a DSL modem pass network > traffic but it would not pass email! > > You probably want to talk to someone on day shift. > > Thanks, > Tom Hargrave > www.kegkits.com > 256-656-1924 > > > -----Original Message----- > From: mercedes-boun...@okiebenz.com [mailto:mercedes-boun...@okiebenz.com] > On Behalf Of Archer > Sent: Monday, January 12, 2009 5:04 AM > To: Mercedes Discussion List > Subject: Re: [MBZ] OT: ISP doesn't support Linux > > > More trouble! Quit receiving email again earlier tonight. Got out the > laptop and it had the same problem, so it doesn't look like the desktop is > causing it. > Called ISP support, and after removing the telephone line filter, resetting > the modem, bypassing the router, etc., etc. the first guy who said he was > the supervisor, decided the filter was bad and something was wrong with > Outlook Express. Tried the laptop again and had the same problem, so he > was > > wrong about Outlook Express. > The second guy I called checked everything out again, found nothing wrong, > and finally decided that work they were doing on another server might be > causing my problem although he didn't see how. > My computers connect to the ISP every time, but the ISP server doesn't > accept my name and password. Sounds like their server may have an off and > on problem unless the problem is due to the repair work going on or their > software is corrupted.. > So. The problem is with the ISP or something besides my computers, but > three of their guys couldn't find it! Maybe ought to talk to somebody on > the day shift at the ISP. > > Gerry > -------------------------------------------------- > From: Tom Hargrave > That's what I though - others were going off on a tangent, blaming your ISP > for a local software problem. Your ISP is almost never the issue with email > delivery problems although they can help if provided the right info. From > your initial report, you were dealing with an inexperienced tech. > > BTW - your email used SMTP / POP3, SMTP for outgoing and POP3 for incoming > emails. SMTP is usually setup to send immediate, right after you press the > send button and POP3 is usually setup to check for incoming emails on a > timer, most often every 5 minutes. > -------------- next part -------------- > > No virus found in this outgoing message. > Checked by AVG - http://www.avg.com > Version: 8.0.176 / Virus Database: 270.10.5/1886 - Release Date: 1/10/2009 > 6:01 PM > _______________________________________ > http://www.okiebenz.com > For new and used parts go to www.okiebenz.com > To search list archives http://www.okiebenz.com/archive/ > > To Unsubscribe or change delivery options go to: > http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > > No virus found in this incoming message. > Checked by AVG. > Version: 7.5.552 / Virus Database: 270.10.6/1888 - Release Date: 1/12/2009 > 7:04 AM > > > No virus found in this outgoing message. > Checked by AVG. > Version: 7.5.552 / Virus Database: 270.10.6/1888 - Release Date: 1/12/2009 > 7:04 AM > > > > _______________________________________ > http://www.okiebenz.com > For new and used parts go to www.okiebenz.com > To search list archives http://www.okiebenz.com/archive/ > > To Unsubscribe or change delivery options go to: > http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://okiebenz.com/pipermail/mercedes_okiebenz.com/attachments/20090112/06cf3fb2/attachment.html> _______________________________________ http://www.okiebenz.com For new and used parts go to www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com