Coupla days ago, when trying to find new battery for SDL, I was put on hold
for 20 min; finally hung up and dialed again; same woman asked, "May I help
you?" Told her I'd been on hold for 20 min; looking for GRP 49 battery,
etc. She seemed reluctant to check but did; one on shelf on sales floor,
and I told her I'd be there in about 30 min with old battery. Got there and
waited about 35 to 40 min while clerk took service info from 2 in front of
me and fiddled with computer. 'Finally told her, "All I want is a 'Gold'
battery; If you'll tell me where it is, I'll get it and roll it here on my
walker." Second lady came in from lunch; 'could tell by her voice she was
the lady I had spoken to on phone. 'Told her I was there for battery we had
discussed on phone. She and a guy from back went out to get new battery. I
showed her old battery sitting on counter and told her, "Here's the receipt
for it." She looked at little round sticker on end of battery (10/08),
fiddled with her computer and said, "You'll get $18.79 adjustment." I
replied, "I think it should be a lot more than that; you have the receipt
for it dated 26 May 09. You gonna use the date I bought it or the date the
factory stuck on it?" "Oh, yeah," she said, "Here it is - 26 May 09." She
fiddled with computer some more and said, "That'll be $89 adjustment."
"More like it," I replied. 'Finally got new battery and got the hell out of
there. First lady was still fiddling with computer trying to get 2 service
orders entered.
Wilton
From: "Curt Raymond" <curtlud...@yahoo.com>
To: "Diesel List" <mercedes@okiebenz.com>
Sent: Thursday, May 30, 2013 3:10 PM
Subject: Re: [MBZ] Speaking of batteries
Good service? At Sears? Are you on drugs or have you not been in a Sears
in the last 30 years?
The only reason I'd ever go to one is if somebody got me a gift card, then
I'd ask them to not get me a gift card there again...
-Curt
Date: Thu, 30 May 2013 11:29:13 -0400
From: Andrew Strasfogel <astrasfo...@gmail.com>
To: Mercedes Discussion List <mercedes@okiebenz.com>
Subject: Re: [MBZ] Speaking of batteries
Message-ID:
<CAC35L=tyda3t3b8zfwb2rehgnk_xtwbar4h5yzleuyjot4+...@mail.gmail.com>
Content-Type: text/plain; charset=ISO-8859-1
You should shop at Sears. Good service, decent prices, and the Diehard
batteries last a long time.
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