I thank you meant lying. On Dec 19, 2017 2:31 PM, "Dan Penoff via Mercedes" <mercedes@okiebenz.com> wrote:
> Just thought I would toss this out: > > I had a couple of small MagLite flashlights I’ve had laying in my desk > drawer for a while because they had stopped working. I liked both, one > because it had some sentimental value as swag from a previous employer, the > other because I liked the size and weight of it. One (the swag one) did > have some corrosion on the end cap but the other seemed to be fine, I even > got new lamps for both to be sure they weren’t the issue. > > I sent both into MagLite to see if they would warranty them, since they > have a lifetime warranty on nearly all of their products. > > A couple of weeks go by and I got an email from MagLite saying that one > was repairable under warranty, the other not because there was corrosion > from the batteries. OK, no biggie, I’ll take what I can get…. > > They wanted $5.00 to cover return shipping and offered to “upgrade” the > one good flashlight to an LED for $17.00. Since it cost me nothing and I > had a handful of bulbs here, I passed. > > So yesterday they show up in the mail. > > I opened the package and found both flashlights inside, both repaired (!) > and extra bulbs in each. There was a note from their technician in the bag > with the one they said they couldn’t repair saying that they rummaged > around in some spare parts and found a good end cap for it, so they were > including it for free. There was a bill of materials for both in each bag > as well, and it appears they replaced what few parts there are inside of > them as well. > > Now that’s service! Everyone should go out and buy a MagLite flashlight > now…. > > -D > _______________________________________ > http://www.okiebenz.com > > To search list archives http://www.okiebenz.com/archive/ > > To Unsubscribe or change delivery options go to: > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > > _______________________________________ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
