Figure it this way... If I delivered a package in a box, as long as the
box looks halfway decent, then I delivered it intact, despite what the
innards may look like.
Now, if I have an exhaust system that now has a pipe bent in half, well
umm, I'm going to have the manager take care of that before I ever walk
up to the customer and say "here you go!"
David Brodbeck wrote:
John Berryman wrote:
Packing it in a good strong box or crate is the correct way to ship.
If done properly there should be no damage.
Most of the time that works. I've found, though, that UPS is
occasionally capable of destroying the most carefully packed items.
There was the four-wheeled dolly kit we bought at one place I worked.
It was packed in a very sturdy cardboard box, but UPS somehow managed to
demolish the box so thoroughly that an eight inch diameter caster fell
out and disappeared forever.
Then there was the stack of new COMPAQ computers that UPS decided to
ship with the "this end up" arrows pointed downward. One of them failed
to boot as a result, because the processor came loose and fell out of
its slot.
I get the impression they really don't care if stuff arrives intact.
They already got paid. A friend who used to do seasonal work for UPS
during the holiday season had some stories about how he'd see people
throw packages several feet, kick them around, etc.
