Are you sure he didn’t do it on purpose, knowing that future service needs 
would be directed to the stealer after this?

-D

> On May 8, 2023, at 12:26 PM, Bob Rentfro via Mercedes <mercedes@okiebenz.com> 
> wrote:
> 
> I think he may have learned something but I don’t think it will cause a 
> behavior change going forward, although my sister may not allow him to get 
> under the car ever again. 
> 
> AZBob
> 
> Sent from my iPhone
> 
>> On May 8, 2023, at 8:42 AM, Curt Raymond via Mercedes 
>> <mercedes@okiebenz.com> wrote:
>> 
>> While I initially thought the same thing this could be a valuable learning 
>> experience for Glenny. He made a mistake, he realized he made a mistake, 
>> stopped and asked for help. I consider his reaction to be a very good thing.
>> 
>> The question is "Has he learned anything?" If this experience helps him to 
>> correctly change the oil next time it's a valuable lesson and can be written 
>> off as such. If he makes the same mistake again he needs to reevaluate his 
>> opinion of his skills.
>> 
>> 
>> -Curt
>> 
>> 
>> On Monday, May 8, 2023 at 11:04:35 AM EDT, Randy Bennell via Mercedes 
>> <mercedes@okiebenz.com> wrote: 
>> 
>> 
>> 
>> 
>> 
>> I would say he should have had the vehicle hauled to the dealer and had 
>> them re-fill it. I would also suggest that if he cannot differentiate 
>> between the engine drain and the transmission drain his forte is not 
>> mechanics and he should just do other things with his life.
>> 
>> Randy
>> 
>> 
>>>> On 06/05/2023 10:30 AM, Bob Rentfro via Mercedes wrote:
>>> Oh boy….we have a marriage on the rocks in Illinois.
>>> My brother-in-law, in an effort to change the oil on my sister’s new (5900 
>>> miles) Outback Wilderness, drained the CVT fluid by mistake.  I’ve been 
>>> coaching him via FaceTime on getting it filled back up while I’ve been 
>>> encouraging my sister not to plunge a spade thru his sternum as he’s laying 
>>> under the car.
>>> As you would expect, this is a temperature dependent thing (CVT @ 100 
>>> degrees F) to ensure proper level. I’m not sure how or if Glenny will mind 
>>> the temperature that closely.
>>> 
>>> Will this void their warranty? On these things the CVT fluid gets changed 
>>> at 30K miles. Do I really need to drive home to him that getting the temp 
>>> of the CVT to 100 degrees F or ensure proper level is a big deal? My sister 
>>> is, as the kids say, flipping her shit, thinking that, at the very least, 
>>> Glenny has voided their warranty, and at the very worse, “ruined the only 
>>> car I’ve ever loved.”
>>> 
>>> AZBob
>>> 
>>> 
>> 
>> 
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