When I did help-desk computer support for a bank in Florida (Barnett, out of Jax 1995-1997), one phone call would be a teller who couldn't get her Okidata printer to print, and the next one would be a bank teller who had a comp;uter terminal lockup, and the next one would be a "Bank" VP or extremely senior P who had trouble with Excel, and the next might be someone with ATM troubles.
My job was to see in my mind what he/she was seeing and help them resolve the issue. Paid pretty well but total burnout factor. Sent a guy from Diebold out to check on an ATM near Miami. They were our "eyes on-site" thing. He called me back and said he'd located the problem -- a very long (and very dead) rattlesnake wrapped up into the gears! Said he'd "fix" it but it wouldn't be pretty! Uncle Don's Story Time -- got a call from a Hispanic Speaker (based on accent) in South Miami. Her teller-terminal computer was locked. Took me about 15 minutes to help her fix it (it was REALLY screwed up!). She said she was a single-teller satellite bank and customers were lined up out the door and down the block. At lunch time. On a Friday. So ... I got her 'puter fixed and back online. She said, "Gawd, Don, you are so cool, is there ANYTHING I can to to thank you?" (We were [1] 300 miles apart, and I was [2] recently married to Debbie!) I said, "Sure ... right before you hang up the phone, say very loudly, 'I love you too darling and thanks for calling, but I should get back to work now.'" Her reply -- "Do you want to see me suddenly DEAD?" :-) Just my job, ma'am, just my job. D. On 8/11/06, David Brodbeck <[EMAIL PROTECTED]> wrote:
archer wrote: > I accidentally hit two keys on an ATM the other day and it crashed. It > rebooted automatically as Windows XP. It was amazing that a bank would use > Windows XP when it is the target of so many attacks. > Open up most ATMs and you'll find commodity PC hardware inside, with a few custom bits interfaced to it. (PIN pad, touch screen, cash dispenser.) The days of building them with custom hardware and software are over. I think banks consider the risk acceptable because ATMs usually are not exposed on the Internet. They work by direct dial-in or dedicated network links. Also, the most secret information involved in your transaction -- the PIN -- is generally encrypted *in the keypad module* and isn't even available to the ATM's CPU in unencrypted form. _______________________________________ http://www.okiebenz.com For new parts see official list sponsor: http://www.buymbparts.com/ For used parts email [EMAIL PROTECTED] To Unsubscribe or change delivery options go to: http://okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
-- Proudly marching to the beat of a different kettle of fish. BIODIESEL -- no oil war required. 1977 240D 1983 VW Quantum turbo diesel 5-speed 1972 Honda CB-500K motorcycle
