The one thing that comes to mind with us in the US needing to enter the
age of technology:
Don't tell us that - we know. The problem is the ISP's want the
dumbest people they can find to maximize their investment of their company.
That means 99% of the folks of the engineering staff typically
can't even SPELL D-N-S, let alone use a program like 'vi'.
After a year of flawless operation, I had a problem with my DSL line from SBC
and after months of arguing back and forth and getting 5 techs on the line at
various levels in the company, not a single one of them knew anything about
TCP/IP (which was part of my problem). We eventually determined through the ever
scientific process of "swapping out boxes until it works" that they made a
change on one of their PPPoE or gateway servers sometime 6 months ago that was
now causing my problem.
Their solution: I should buy a new DSL modem.
My Solution: I cancelled my account. I spend enough time on the computer at
work. :)
We won't even get into the whole process of canceling my service and all the
problems I had there.
-Ben
--
Ben Kamen - O.D.T, S.P.
----------------------------------------------------------------------
Email: [EMAIL PROTECTED] http://www.benjammin.net
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