On 04.10.2013 15:05, Jan Stary wrote:
Just to praise PC Engines a little bit more: when my ALIX.1C stopped working for some reason, I sent it to PC Engines, who found that the board is completely OK - it was my power supply that was faulty (which I could then confirm). Before sending it back, they kindly suggested that ALIX.1E is a newer model that replaces the ALIX.1C, so if I don't object ... which I didn't. The shipping didn't even cost me anything, and they just replaced my old 1C with a new 1E. Not to mention the chocolate. In short, their customer service is as good as the boards.
Reading this I almost regret that I never had any trouble with the boards so far ;-) This is true customer service.
