On maandag 12 juli 2004 21:20, Marlier, Ian wrote: > -----Original Message----- > From: Wouter van Vliet [mailto:[EMAIL PROTECTED] > Sent: Monday, July 12, 2004 3:00 PM > On maandag 12 juli 2004 20:39, Stas Bekman wrote: > >> Marlier, Ian wrote: >>> Hey, all -- >>> > (..) >>> (..) >> >> > > I think it would even be a bit better to not have php files (or > anything else) in the directory RT uses, and leave the ticketing > system alone. Not > sure, but it might rely on html/shtml or whatever files to be sent > through > the RT::Mason handler. Might wanna consider to change the <Location /> > part > to point to the location your RT files are at. So, if you access your > RT installation via http://some.host.com/rtickets/ you use <Location > /rtickets>. Or move this bit of configuration to your <VirtualHost> > section, > ... Or use the <Directory> tag to point to your RT installation path. > > Wouter > > > I'm sure you're right about RT needing the html/shtml handlers to go > through the RT::Mason handler -- at least there's enough perl code in > there to make me assume so. > > That said, I'm still confused why the index.html page won't display -- > regardless of the handler, index.html should still be the default > DirectoryIndex page. > > The RT location, incidentally, is just the root: > http://help.studentuniverse.com/ without a subdir.
The configuration you pointed out, if it's set globally (outside of any VirtualHost section), tells Apache to handly any file under that Location with RT::Mason. Not just the perl files. So, all html, shtml, gif, jpg, tmp, asdfasfas .. Or whatever extension there might be, it will be send through RT::Mason. As well as any url, if I'm correct (I think I am, but of course everybody is free to correct me if I'm not). So, a request to http://help.studentuniverse.com/ will come out in RT::Mason, which will (somehow) find out which file it wants to pass on to the client. That's why. What I get from your url is that you probably run your ticketing system under a VirtualHost, so it would be safe (and adviced) to move any RT configuration into that VirtualHost section, to prevent other sites on the same server from being influenced by it's configuration. -- Report problems: http://perl.apache.org/bugs/ Mail list info: http://perl.apache.org/maillist/modperl.html List etiquette: http://perl.apache.org/maillist/email-etiquette.html