Roger sends his thanks for the suggestions in these emails, and apologies
to anyone who receive the 'unwanted' mail.

-- 
Steve A11OGE Red 4/4 4 seater


On 20 June 2012 11:45, William Noble <[email protected]> wrote:

> Andy
>
> You seem to have covered most of the points.  The only other possibility
> is email address spoofing but I doubt that is the case here as if you got a
> mail from him it is no doubt using his address book to mail all his
> contacts.
>
> The email address I have for him is a btinternet.com one and although
> it's possible this has been compromised it's also possible he has picked up
> a trojan of some description.  If he changes his password on the account he
> should also check that any other security questions, if there are any, and
> alternative email address for confirming password change are also checked
> and updated.  A full system scan with updated virus definitions is
> essential.
>
> Bill
>
>
> On 20 Jun 2012, at 10:56, Andy Garlick wrote:
>
> I am no expert on this, (and there are others here who are much better
> than I )  but he must go back into his account and change the password
> immediately.
> He should then send an email to his contact list warning them of the spam
> as a courtesy, and telling them not to open the messages with any links in
> that purport to come from him.
>
> I would also update his anti-virus/firewalls and then run a full system
> scam to clear out anything that might still be resident in the computor.
>
> He might want to considering ditching this particular email account if the
> above do not solve the problem. Some web based email accounts are very
> prone to this , especially Hotmail.
>
> Andy
>
>
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