federal law requires that mail order buyers must have a period within
which to return their purchases if they are not happy with them.
Now while most of us do indeed allow returns, most of us generally
allow 7-10 days to complete such a return.
the federal statute requires... get this folks... 30 days from day of
receipt within which a mail order buyer may be allowed to return
merchandise he/she is unhappy with. Considerably more time than
anyone I know wishes for a return ability on his customers behalf
Rich======================
At 02:26 PM 11/2/05, Walter Reuben wrote:
hello all
A seller by the name of
<http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback&userid=mmm3ms&item=7558027219&iid=7558027219&frm=1883&ssPageName=STRK:MEWA:SID>mmm3ms
has a considerable number of very interesting lobby cards for sale on ebay.
One of them is a full lobby set for Double Indemnity:
<http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=7558027219&ssPageName=STRK:MEWA:IT>http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rd=1&item=7558027219&ssPageName=STRK:MEWA:IT
I wrote to him and explained that the photos were very dim. I went
on to say that I am a very serious buyer and let him reference my
ebay feedback. I asked if his materials are returnable if they are
not satisfactory. Since the photos are of poor quality, I thought
this was a reasonable thing to ask.
He replied that no returns would be allowed since that "would not be
fair to the other bidders."
To me, this attitude is a major turn off. If I am going to
contemplate spending 2 or 3 thousand with a seller, I am very much
concerned that he is going to be fair to me if I am unhappy for any
reason at all.
When I sell posters, either on my website or on ebay, I always allow
returns within a week of receipt for any reason whatsoever. I do
not much like being told in advance by a seller that items are not
returnable. Especially since I very rarely need to make a return.
What do you think?
Walter Reuben<?xml:namespace prefix = o ns =
"urn:schemas-microsoft-com:office:office" />
Walter Reuben, Inc.
<?xml:namespace prefix = st1 ns =
"urn:schemas-microsoft-com:office:smarttags" />500 North Harper Avenue
Los Angeles CA 90048 USA
Email: <mailto:[EMAIL PROTECTED]>[EMAIL PROTECTED]
(323) 651 3313
www.walterfilm.com
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