* WELL CONSIDERING THAT PETER IS THE FOUNDER OF MOVIEPOSTEREXCHANGE,
of course he'd prefer that none of these complaints were brought up
publicly in the first place. I didn't. Others did. And of course he
- and you, the owner of MOVIEPOSTERBID [1] - prefer that only people
with complaints should talk about this - (in public) - while
everyone else should keep their mouths shut. _WELL, THAT'S NOT
GONNA HAPPEN SO LONG AS YOU KEEP STRINGING THINGS OUT WITH INSULTS -
OVER WHAT I THOUGHT WAS A DONE DEAL._
* BUT GUESS WHAT, YOU'RE NOT A COMPLAINANT EITHER. You're just an
amicus brief for "aggrieved" merchants - while I see myself as being
a friend to both customers AND merchants - armed with far less
poison. So your involvement, your whole line of argument is beyond
contradictory - because it's a line travels a complete circle back
to yourself, and you have a blind spot so big that you can't even
see it.
* I'VE GOT NO BEEF WITH PETER and regard him highly, at least
compared to his former biz partner back in the day who had a promo
for a famous Fritz Lang 3-sheet that was seized shortly after it
went up. I should have probably shut up about that too, huh. Not my
place, right? But ok for the Hollywood
Reporter and other news outlets to chime in. *shrug*
----
* MEANWHILE, YOU SHOULD CLEAN UP YOUR OWN HOUSE OF CARDS in relation
to movie poster auctions - before defending or slagging the
operations of any poster re-seller you love or hate. Your incessant
defecation of movie posters as a terrible investment collectible in
relation to other collectibles - is YOUR trademark message, at least
compared to your stock in trade, i.e., comics. You never stop making
this point - betwixt and between commenting on the news of the day
as if you're Paul Krugman or Wm. F. Buckley. OK, point made, we get
it, along with your over-use of the word, "analog" to compare
different categories of collectibles like some high-falutin' art
professor at Columbia. Don't really disagree.
* YOU MAY HAVE 40-60 YEARS EXPERTISE AS A HUSTLER / SALESMAN - but
your public slagging of posters only arrives after several
sputtering / failed merry-go-rounds on your part - trying to make a
go of posters as a profitable auction enterprise for yourself.
Hence the reason why the "auction" portion of your creation,
MOVIEPOSTERBID.COM [1] - is a moribund reminder of that failure.
It's a fixed price site today - with no auctions for, well, maybe as
long as three years now. Guess there's no need to update that page.
There's always hope.
* UNLIKE THE BRUCES, THE GREYS, THE TWO JOHNS, THE HELMUTS, THE
SAMS, THE KIRBS AND ALANS AND DALES AND ON-AND-ON - (sorry to drag
you guys into this but you are who I trust, no need to respond) -
who continue to co-exist with great reputations among customers AND
with fellow merchants. *Mensches all.*
----
* I KNOW WHAT PEOPLE SAY ABOUT ME IS NOT COMPLIMENTARY. But when
you're gonna die sooner rather than later, fewer years ahead than
behind - you don't really care. I do try to be fair.
* BUT I DON'T THINK YOU YOURSELF REALLY KNOWS WHAT PEOPLE SAY ABOUT
YOU - AND IF YOU DO - you likely wear your short-fuse temper like a
self-hating badge of honor. You can't stop getting personal in your
writing, in my view projecting an aura that suggests that you see
yourself as a Tony Soprano hit-man or a self-appointed MoPo
policeman - (a job that only belongs to Scott Burns) - to
counterpoint or to kill anyone who disagrees by pounding them into
tomorrow. So I'm trying that playbook in response to your latest
insult to see how it feels - trying to not sound too crass.
* IN MY VIEW, YOUR RUDE ARTICULATION SKILLS have never been a good
look that persuades others who are armed with hilarious stories
collected and shared about your own quirks, proclivities and tastes.
But I guess this doesn't matter because you can't be hurt at MoPo
because posters aren't your bag except to acquire something for
yourself.
* YOUR APTITUDE FOR WARM PERSONAL RELATIONS IS A BIG FAIL, closer to
a wannabe Lee J. Cobb character - (a great actor, BTW) - in "On the
Waterfront," you know, "Hit 'em first before they hit you, every man
for himself, we're a law-abiding union." (Furtively hides his guns
in the safe.) You humble brag your resume but it arrives shortly
before you get fed up and use euphemisms for, "You're a dead man" -
e.g., like that time you physically threatened another person on
these boards - whose posts you didn't like. All documented.
----
* YOUR WRITING MIGHT BE RELATABLE TO OTHERS OF YOUR TYPE - but I
don't think it's relatable to the customer equation - unless that
customer is a re-seller YOU know personally. It exposes you as being
egregiously one-sided with no flex for other opinions - even when
contrarian opinions belong to merchants who are ALSO customers
afflicted. I've no dog in this squabble otherwise. You could also
make the case of staying quiet. You did not. Nor did I. I think
you jumped in only because I did first.
* I SNICKERED WHEN YOU BRAGGED that you've been so helpful - while
conceding you "can only do much" from your Vegas outpost. You
humble-brag elsewhere about making millions - but you know, you
really can't help anyone, really, even your friends - the flag you
waved in your last post.
* SO TO ME, WHAT HAVE YOU DONE? Your help falls well short of my
example when I tried - (but also failed) - to rescue Carol Tincup
before she died - when she had similar issues falling behind trying
to deliver services she promised - for which she took up-front
deposits - but went silent and responded to NO ONE - even after her
customers complained in public. Friend or not, I advised fellow
merchants and collectors to hold off sending stuff until she cleared
her backlog. If I knew how Jason operates, how his day unfolds - I
might say the same but won't - because I don't. I was just
reflecting about customer complaints that go public when there are
plenty of warning flags that go up well before they become "public
knowledge." This doesn't preclude me or ANYONE from weighing in
about customer service issues - which can impact a small business's
reputation and a client's dollars.
----
* I'M JUST BLUSTER AND WORDS, A LOWLY MEMBER OF THE "PEANUT
GALLERY," as you put it. And in my view you're hardly MoPo's
version of Joan of Arc, sacrificing yourself at the stake as if
you're some titan, some noble dude - using your body and rep as a
shield against interlopers like me - as if they need it, as if they
can't speak for themselves, when I'm not parrying anyone with
aggression like you routinely do. Now you're doing it against me, a
dude who's likely ALSO been around a helluva lot longer than you've
been alive. You really think I'm clueless after nearly 30 years on
MoPo.
* IN SUM - JUST THREE FINAL WORDS (MAYBE) - FOR YOU:
"You poor thing."
-------------------------
FROM: MoPo List <mopo-l@LISTSERV.AMERICAN.EDU> on behalf of sales
comic-art.com [2] <sa...@comic-art.com>
SENT: Wednesday, October 4, 2023 2:25 AM
TO: MoPo-L@LISTSERV.AMERICAN.EDU <MoPo-L@LISTSERV.AMERICAN.EDU>
SUBJECT: Re: Not responding
thanks Peter, and of course it's a fair point
Tommy Barr has a fair complaint, Sam has a fair complaint. David has
no complaint.
Jason is having trouble. I've tried helping him some, but I can only
help so much from here. I hope he can get out from under. But you
can be sure when some braying jackass comes out berating him, and
with that "you owe the movie poster hobby Mister", that's baloney.
Jason doesn't owe anything to anyone other than the people who are
buyers, or consignors and most especially to himself. Other people
should indeed mind their own business
Jason can & will fix his own problems and shouldn't be dragged by
some third party buttinsky, and when some sniveling simp is going to
drag my friend, I'm going to speak up. David's childish reply only
shows how much of a sniveling simp he is
shut up David. mind your own business
-------------------------
FROM: peter contarino <mpexchangeu...@gmail.com>
SENT: Sunday, October 1, 2023 10:18 AM
TO: David Kusumoto <davidmkusum...@hotmail.com>
CC: MoPo-L@listserv.american.edu <MoPo-L@listserv.american.edu>
SUBJECT: Re: [MOPO] Not responding
I am not defending Jason or Rich but it seems to me that Rich
makes a fair point.
-------------------------
FROM: MoPo List <mopo-l@LISTSERV.AMERICAN.EDU> on behalf of David
Kusumoto <davidmkusum...@hotmail.com>
SENT: Sunday, October 1, 2023 3:43 PM
TO: MoPo-L@LISTSERV.AMERICAN.EDU <MoPo-L@LISTSERV.AMERICAN.EDU>
SUBJECT: Re: Not responding
* To suggest you should not weigh in on any controversy surfacing
on a public forum - unless you yourself are directly impacted -
suppresses opinions from members who have no stake in the outcome -
or - that you yourself are a stakeholder.
* However frowned upon, all members - myself and others below this
post included - can weigh in - or not. I'm not from the school that
says people should shut up unless they're personally aggrieved. That
view - suggests some are taking sides anyway even when they say
they're not.
* I strongly believe disputes which go public - ALWAYS occur as a
last resort - after weeks or months of frustration KNOWN by all
parties. Does anyone doubt this? We hear publicly from the
merchant being queried - only AFTER a second customer this week
weighs in more forcefully than about being ghosted.
----
* ๐ ๐๐ฟ๐ ๐๐ฒ๐ฟ๐ ๐ต๐ฎ๐ฟ๐ฑ ๐๐ผ
๐ฏ๐ฒ ๐ณ๐ฎ๐ถ๐ฟ. Below was the first time I weighed on
this merchant whose name has surfaced not once, but multiple times
in 2023 alone. If it happens once, no one cares. Happens twice,
maybe some concern. Three times or more - that's a potential
"pattern" linked to health or other issues beyond anyone's control.
Or maybe not.
* Merchants know this when a customer refuses to pay and has a
history of ghosting other merchants. Just because they're stellar
for you - doesn't mean they've been stellar for everyone. Customers
know this too - when they pay or query a merchant and discover later
that they're not alone receiving less than satisfactory responses,
presuming they get any.
----
* Remember the Carol Tincup issue (RIP)? She was a great restorer.
Numerous dealers and customers wrote on MoPo about non-delivery of
their posters.
* No one was explaining broadly - what was going on. So I did
because I dealt with her. She had one of my items for more than a
year but I stayed quiet about it - because I wanted it back and felt
she could still do it. We spoke on the phone a lot. She had knee
problems. Customers took their complaints to MoPo not knowing this.
I did not know until other clients brought her up on MoPo - that I
wasn't the only person waiting to hear from her.
* I told her that she needs to tell people her situation, that
people are forgiving about everything except intentional silence,
that she is risking her reputation in our small community. When
people go public like this, it can mean that others are seeing just
the tip of an iceberg. I was extremely sympathetic. In my last
emails and voice mails to her - I begged her to take my damage
control advice. I spent an entire week leaving her messages. She
ghosted me. At that moment, I wrote off in my head that what she
had that was mine - was a complete loss.
* It was only then - that I issued my public "opinion" - that people
should hold off sending her more stuff until her backlog was cleared
and her ongoing problems with merchants were resolved. I only found
out she was angry with me - when my unfinished poster and a refund
arrived in the mail 2 weeks later. I called her instantly. She had
blocked my number. She refused to see that while there are two
sides to everything - that ghosting causes people to think worst
case scenarios. She had good reasons for her backlog. But via MoPo
I discovered she had many customers waiting months to hear ANYTHING
from her who were in the dark. I knew why but others didn't. I
didn't think that was fair. I wasn't going to write individual
emails to every complainant.
----
* There is no such thing as a convenient time to have such problems.
Anyone who goes public with them - has likely thought about the
consequences of asking others "out loud" - if they know what's going
on. And someone in the "community" knows - even if they won't say. I
bet there is someone besides the merchant in question who knows -
but isn't saying - or is contacting people looking for answers
privately.
* That's what this group does best. And sometimes public opinions
from others - is the cheapest solution to group-think inertia.
-------------------------
FROM: peter contarino <mpexchangeu...@gmail.com>
SENT: Sunday, October 1, 2023 10:18 AM
TO: David Kusumoto <davidmkusum...@hotmail.com>
CC: MoPo-L@listserv.american.edu <MoPo-L@listserv.american.edu>
SUBJECT: Re: [MOPO] Not responding
I am not defending Jason or Rich but it seems to me that Rich makes
a fair point.
-------------------------
FROM: MoPo List <mopo-l@LISTSERV.AMERICAN.EDU> on behalf of David
Kusumoto <davidmkusum...@hotmail.com>
SENT: Friday, September 29, 2023 9:16 PM
TO: MoPo-L@LISTSERV.AMERICAN.EDU <MoPo-L@LISTSERV.AMERICAN.EDU>
SUBJECT: Re: Not responding
Huh, odd to get a public insult from a lonely life form that writes
like it goes to bed each night with spasms of self-loathing, chewing
on its own spine. -d.
-------------------------
FROM: sales comic-art.com [2] <sa...@comic-art.com>
SENT: Friday, September 29, 2023 8:00 PM
TO: MoPo-L@LISTSERV.AMERICAN.EDU <MoPo-L@LISTSERV.AMERICAN.EDU>;
David Kusumoto <davidmkusum...@hotmail.com>
SUBJECT: Re: Not responding
so do you have any unfinished business with Jason, or are you just
the peanut gallery mouthing off again?
-------------------------
FROM: MoPo List <mopo-l@LISTSERV.AMERICAN.EDU> on behalf of David
Kusumoto <davidmkusum...@hotmail.com>
SENT: Friday, September 29, 2023 6:30 PM
TO: MoPo-L@LISTSERV.AMERICAN.EDU <MoPo-L@LISTSERV.AMERICAN.EDU>
SUBJECT: Re: Addendum - Not responding
ADDENDUM TO FRIDAY, SEPTEMBER 29, 2023 6:03 PM PT POST: BTW, I
didn't mean to imply that only merchants are at fault. There are
customers who abuse their relationship with merchants - and feedback
extortion or "give me what I want or else" threats do occur. There
are customers who are never satisfied unless they get their money
back AND push to keep items they don't want - and - on top of that
they want more $$ to compensate for their mental anguish or some
other vague aggravation. Word can and should spread about customers
who are persistent headaches - as a "subjective advisory" for others
on both sides of the seller and buyer equation. It's why a customer
or merchant who complains in public - can be countered with
customers / merchants who describe "stellar experiences." Yelp is
not always a reliable forum to get a true picture of performance -
nor is MoPo - but if patterns surface more than a few times among
diverse customers and merchants - then that's what they are,
"patterns." - d.
-----Original comment below-----
-------------------------
FROM: MoPo List <mopo-l@LISTSERV.AMERICAN.EDU> on behalf of David
Kusumoto <davidmkusum...@hotmail.com>
SENT: Friday, September 29, 2023 6:03 PM
TO: MoPo-L@LISTSERV.AMERICAN.EDU <MoPo-L@LISTSERV.AMERICAN.EDU>
SUBJECT: Re: Not responding
HOW ABOUT RESPONDING TO THE WHOLE GROUP AS WELL - TO AVOID ADVERSE
CONSEQUENCES TO YOUR BUSINESS MODEL IN RELATION TO THE 250+ MEMBERS
OF THE MOPO GROUP?
THE FOLLOWING IS MY OPINION AND NOT NECESSARILY FACT:
When people use any public forum to resolve issues, it's almost
ALWAYS the course of last resort. It means unresolved issues have
been festering for weeks, months or even longer.
When a customer or customers go public - it's because they're on
the edge of desperation. And if the merchant in question responds
with something like - "We apologize for the delay and someone will
get back to you tomorrow" - well, that has about as much credibility
as saying, "the check is in the mail" or "I never got any of your
messages."
* IF DELAYS ARE DUE TO FAMILY OR HEALTH ISSUES WHICH CAN'T BE
HELPED, PEOPLE ARE VERY FORGIVING UP TO A POINT.
But if service / delivery issues recur and are spread across more
than 1-2 customers who say "yeah, me too" - a merchant then loses
control of his or her story and any effort to resolve problems
one-on-one - go out the window. The problems convert into something
broader that involves staying liquid and saving the business over
reputational issues beyond a merchant's control - because future
potential customers - are now likely to pause before forking over
future dollars for services reported as being undelivered or being
unsatisfactory. Meanwhile, other customers in limbo - will stay
quiet - because they want their money back - and if they do - they
eventually join the "never again" bad-word-of-mouth campaign that
spreads like wildfire. This is why a damn good explanation is
required that makes sense.
* Merchants who feel targeted - understand this principle better
when the tables are turned. For example, you send me $300 for a
flat-panel TV and I convert it quickly into cash and I then cancel
my accounts to block future charge backs / refunds - and then ghost
a pile of voice mails from people asking, "Sorry to bother you but
why the delay?" The aforementioned is hyperbole, but customers and
merchants aren't mind-readers - and worst case scenarios pop into
their heads, even if they're off. But if you heard that I have more
than 1-2 customers griping about my services or products - even
politely - you're unlikely to think too much of my reliability
score. -d.
-------------------------
FROM: MoPo List <mopo-l@LISTSERV.AMERICAN.EDU> on behalf of Jason
Edgerley <jasonedger...@gmail.com>
SENT: Friday, September 29, 2023 4:31 PM
TO: MoPo-L@LISTSERV.AMERICAN.EDU <MoPo-L@LISTSERV.AMERICAN.EDU>
SUBJECT: Re: Not responding
Yes the website is down and trying to remedy the problem and get
orders out.
Todd and Tommy I will be in touch tomorrow.
On Sep 29, 2023, at 7:24โฏPM, Todd Feiertag <toddfeier...@msn.com>
wrote:๏ปฟ
"...is anyone having problems with movieposterexchange?"
HA!! I paid for several items last April and NEVER received them.
I've emailed Jason at least three times. He originally responded
that he would send them out after he got back from the Columbus show
on Memorial Day Weekend but that never happened.
Emailed him several times afterwords with NO RESPONSE WHATSOEVER!!
I just checked and now it looks like the website is down.
Not sure if it's too late to dispute the charge as it's been 5
months now but I plan on doing that with my credit card company.
-------------------------
FROM: MoPo List <mopo-l@LISTSERV.AMERICAN.EDU> on behalf of Tommy
Barr <tommymb...@gmail.com>
SENT: Friday, September 29, 2023 7:17 PM
TO: MoPo-L@LISTSERV.AMERICAN.EDU <MoPo-L@LISTSERV.AMERICAN.EDU>
SUBJECT: [MOPO] Not responding
I had hoped that it wouldn't be necessary to ask this again, but is
anyone having problems with movieposterexchange?
Tommy
-------------------------
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