http://technet.microsoft.com/en-us/library/bb693878.aspx
Check out the client logs perhaps? What have you tried so far? Were updates ever working? From: [email protected] [mailto:[email protected]] On Behalf Of Mukherjee, Surajit Sent: Monday, August 26, 2013 2:46 PM To: [email protected] Subject: [mssms] Updates are stuck in downloading state As per "States 1 - Enforcement states for a deployment" report, systems are showing downloading and not moving to any other state. Any help to find out root cause for this? Best Regards, Surajit _____________ The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Thank you.

