The other thing you may want to check if the patches which are in downloading state if they are downloaded or not. It could happen that the machines in question would be looking for some other SKU for which you man have not deployed the patches. BTW, is it ConfigMgr 2007/2012?
Thanks, JitenRK From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Thursday, August 29, 2013 12:13 PM To: [email protected]; Dzikowski, Michael Subject: Re: [mssms] RE: Updates are stuck in downloading state Might be a busted wua agent. You could try stop wua service, delete softwaredistribution folder and start wua back up. Robert "Dzikowski, Michael" <[email protected]<mailto:[email protected]>> wrote: What about Windowsupdate.log? Have you rebooted the machines? Have you tried re-installing the client? Have you forced a scan? Are the clients healthy? Michael Dzikowski Senior Systems Engineer | Ally Technical Infrastructure – Windows Hosting 200 Renaissance Center, Detroit MI M + 734 629 7797 | [email protected]<mailto:[email protected]> [cid:[email protected]] From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Mukherjee, Surajit Sent: Wednesday, August 28, 2013 1:35 PM To: [email protected]<mailto:[email protected]> Subject: [mssms] RE: Updates are stuck in downloading state Datatransferservice log is showing successfully completed download and even the updates are downloaded as well in cache folder but in report “States 1 - Enforcement states for a deployment” are not moving from downloading to download or any other state. Same systems are not installing the updates also in schedule. Using same DP updates are getting installed on other systems. Best Regards, Surajit From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Daniel Ratliff Sent: Tuesday, August 27, 2013 12:30 AM To: [email protected]<mailto:[email protected]> Subject: [mssms] RE: Updates are stuck in downloading state Are they on a different DP? Could be IIS settings on the DP hanging up BITS. Daniel Ratliff From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Mukherjee, Surajit Sent: Monday, August 26, 2013 2:54 PM To: [email protected]<mailto:[email protected]> Subject: [mssms] RE: Updates are stuck in downloading state These systems are newly installed into SCCM. I have checked locationservice, WUAhandler, scanagent, Updatedeployment logs but not found any root cause for this. Other systems in similar environment are getting patched but few are stuck in downloading. No communication issue with site server; the only thing I observed it is not showing updates download complete status in updatedeployment log. Best Regards, Surajit From: [email protected]<mailto:[email protected]> [mailto:[email protected]]<mailto:[mailto:[email protected]]> On Behalf Of Dzikowski, Michael Sent: Tuesday, August 27, 2013 12:19 AM To: [email protected]<mailto:[email protected]> Subject: [mssms] RE: Updates are stuck in downloading state http://technet.microsoft.com/en-us/library/bb693878.aspx<https://urldefense.proofpoint.com/v1/url?u=http://technet.microsoft.com/en-us/library/bb693878.aspx&k=%2FbkpAUdJWZuiTILCq%2FFnQg%3D%3D%0A&r=29CGw0FLmvm9zusO71hppmbSyI7WC4xlwL9K0rW1DgI%3D%0A&m=Z66%2FWJrAQZyqzRaBF9JvS8zCoZ2H1Lg7cL3BCH3Zgdc%3D%0A&s=7fa1f82b976da063a23f06d1820660f2526c6bd2fda6b16296c9999e8f39d74a> Check out the client logs perhaps? What have you tried so far? Were updates ever working? From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Mukherjee, Surajit Sent: Monday, August 26, 2013 2:46 PM To: [email protected]<mailto:[email protected]> Subject: [mssms] Updates are stuck in downloading state As per “States 1 - Enforcement states for a deployment” report, systems are showing downloading and not moving to any other state. Any help to find out root cause for this? Best Regards, Surajit _____________ The information contained in this message is proprietary and/or confidential. If you are not the intended recipient, please: (i) delete the message and all copies; (ii) do not disclose, distribute or use the message in any manner; and (iii) notify the sender immediately. In addition, please be aware that any message addressed to our domain is subject to archiving and review by persons other than the intended recipient. Thank you. _____________ The information contained in this message is proprietary and/or confidential. 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