Found this article, running the query gives me an odd result, I have no idea how to find the bad update. Any ideas?
Result: [cid:image002.png@01D03572.09C2A740] http://blogs.technet.com/b/ken_brumfield/archive/2013/01/10/troubleshooting-sccm-software-update-deployment-package-distribution-due-to-missing-directories.aspx From: listsad...@lists.myitforum.com [mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike Sent: Wednesday, January 21, 2015 11:18 AM To: mssms@lists.myitforum.com Subject: [mssms] RE: InstallSWUpdate step hanging Maybe narrowing this issue down, as it always seems to hang on one final update. According to this message, one appears to be missing from the package. I'm trying to find it. [cid:image003.png@01D03572.09C2A740] From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike Sent: Wednesday, January 21, 2015 11:04 AM To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com> Subject: [mssms] RE: InstallSWUpdate step hanging I can ping fine. One thing I noticed in the WindowsUpdate.log, the server URL listed in my email below is our normal management point. But we have a distribution point in our area. Shouldn't it be using that instead? The computer is getting an IP in the range of the boundary for that DP. From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Bradnan, Jerry Sent: Wednesday, January 21, 2015 10:51 AM To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com> Subject: [mssms] RE: InstallSWUpdate step hanging Can you ping that server from the client? Is there any significant latency? It seems as though the client is having trouble communicating with the SUP. From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike Sent: Wednesday, January 21, 2015 1:38 PM To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com> Subject: [mssms] RE: InstallSWUpdate step hanging I found some errors near the beginning of the WindowsUpdate.log file (attached, errors shown below). That led me to this post, which is really old: http://blogs.technet.com/b/sus/archive/2008/09/18/wsus-clients-fail-with-warning-syncserverupdatesinternal-failed-0x80244010.aspx No solution there. :/ 2015-01-21 08:56:40:465 532 934 PT WARNING: Cached cookie has expired or new PID is available 2015-01-21 08:56:40:746 532 934 Agent Created new random SusClientId b4c6e016-afdc-4468-81d2-b4f44c2847d3. Old Id: c4e492ae-ee40-46ab-9a23-59fa54982f29. 2015-01-21 08:56:40:746 532 934 PT Initializing simple targeting cookie, clientId = b4c6e016-afdc-4468-81d2-b4f44c2847d3, target group = , DNS name = nurscow02.csuchico.edu 2015-01-21 08:56:40:746 532 934 PT Server URL = http://cm-mp01.csuchico.edu:8530/SimpleAuthWebService/SimpleAuth.asmx 2015-01-21 08:58:01:909 532 934 PT WARNING: Exceeded max server round trips: 0x80244010 2015-01-21 08:58:01:909 532 934 PT WARNING: Sync of Updates: 0x80244010 2015-01-21 08:58:01:909 532 934 PT WARNING: SyncServerUpdatesInternal failed: 0x80244010 2015-01-21 08:58:01:909 532 934 Agent * WARNING: Failed to synchronize, error = 0x80244010 2015-01-21 08:58:01:909 532 934 Agent * WARNING: Exit code = 0x80244010 2015-01-21 08:58:01:909 532 934 Agent ********* 2015-01-21 08:58:01:909 532 934 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2015-01-21 08:58:01:909 532 934 Agent ************* 2015-01-21 08:58:01:909 532 934 Agent WARNING: WU client failed Searching for update with error 0x80244010 2015-01-21 08:58:01:940 532 894 AU >>## RESUMED ## AU: Search for updates [CallId = {2F0F1EEE-C99F-4189-AB79-C2CC66DEA94A}] 2015-01-21 08:58:01:940 532 894 AU # WARNING: Search callback failed, result = 0x80244010 2015-01-21 08:58:01:940 532 894 AU # WARNING: Failed to find updates with error code 80244010 From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Daniel Ratliff Sent: Wednesday, January 21, 2015 10:19 AM To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com> Subject: [mssms] RE: InstallSWUpdate step hanging Check c:\windows\WindowsUpdate.log and see if you can nail down what hung it up? Daniel Ratliff From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Mote, Todd Sent: Wednesday, January 21, 2015 12:54 PM To: 'mssms@lists.myitforum.com' Subject: [mssms] RE: InstallSWUpdate step hanging Make sure you're not installing one of those double reboot updates. http://support.microsoft.com/kb/2894518 Also, too many updates "wears out" the process and I think it gives up, or it's waiting for a response that will never happen. It's really hard to troubleshoot it though. Sadly, because of this issue, I stopped wrestling with SCCM TS' for building and capturing and moved to MDT. It's faster and because it uses Microsoft Update double reboot patches don't affect it. Todd From: listsad...@lists.myitforum.com<mailto:listsad...@lists.myitforum.com> [mailto:listsad...@lists.myitforum.com] On Behalf Of Murray, Mike Sent: Wednesday, January 21, 2015 11:43 AM To: mssms@lists.myitforum.com<mailto:mssms@lists.myitforum.com> Subject: [mssms] InstallSWUpdate step hanging After this month's updates, our image process hangs while downloading updates. Attaching the smsts.log file. I use the console to add updates to the WIM, but it still does it. Any ideas? Waiting for job status notification ... InstallSWUpdate 1/21/2015 9:21:32 AM 3940 (0x0F64) Waiting for job status notification ... InstallSWUpdate 1/21/2015 9:22:32 AM 3940 (0x0F64) Waiting for job status notification ... InstallSWUpdate 1/21/2015 9:23:32 AM 3940 (0x0F64) Waiting for job status notification ... InstallSWUpdate 1/21/2015 9:24:32 AM 3940 (0x0F64) Waiting for job status notification ... InstallSWUpdate 1/21/2015 9:25:32 AM 3940 (0x0F64) Best Regards, Mike Murray Desktop Management Coordinator - IT Support Services California State University, Chico 530.898.4357 mmur...@csuchico.edu<mailto:mmur...@csuchico.edu> The information transmitted is intended only for the person or entity to which it is addressed and may contain CONFIDENTIAL material. If you receive this material/information in error, please contact the sender and delete or destroy the material/information.
