Hi Karen,

Have they already signed the contract?

Shawn Wilson
www.ExquisiteNailBoutique.com
312-263-0330
On Oct 18, 2011 11:16 PM, "Nicole Cormier" <gefj...@gmail.com> wrote:

> I was thinking of doing it so I helped out  a girlfriend at the spa she
> manages when her Groupon clients overwhelmed the staff. Here is my 2 cents:
>
> 1. They operate on appts so the groupon people dominated the schedule at
> the expense of regular clients. Each staff person is about 70% booked on
> average so it was difficult fitting clients.
>
> 2. The grouponers were very price minded and almost all of them did not
> react well to being upsold. They were there for the cheap pedi and detox
> special and that was that.
>
> 3. None of the clients became regulars or used other services. Like I said,
> they were there for the cheap pedi and that was that.
>
> 4. It was a gamble the spa lost out on, in wages and other operating costs
> vs money brought in by the groupon crowd. Their client base floated what
> would have been a big loss. It would be like paying a full staff complement
> to do overtime when no one was booked.
>
> 4. I don't know what it is about sales and gift certificates but they seem
> to attract the pickiest people ever. Expecting good service is one thing,
> but they always seem to want to squeeze even more out of you for free. It
> gets crass, quickly.
>
> I have listened to groupon salons here in Winnipeg talk about their
> experiences as well as my own in helping Corinne. A lot of my industry peers
> here said publicly it was great but in private that they would never do it
> again. It seems like groupon and groupon clones are passing like a fad
> through Winnipeg anyway. At first, the specials would sell out like crazy
> and now I see the same salon had been running the same special for ages and
> no one else has one out.
>
> I decided it was not for me.
>
> Nicole
> On 2011-10-18 10:28 PM, "Karen" <keyzka...@bellsouth.net> wrote:
> >
> > Hey guys...those of you who have done these....I need some REAL
> information...not what the salesman told the owners of the salon I'm working
> in!
> >
> > 1.  Do you feel you get a mix of "real" customers versus "bargain
> hunters"
> >
> > 2.  Any idea of the conversion-to-regular-client rate?
> >
> > 3.  Did you feel you made money?  Broke even?  Took a hosing?
> >
> > 4.  If you thought of doing it again, what would you do differently?
> >
> > 5.  How long was your deal available to purchase?  Was that long enough?
> Too long?
> >
> > 6.  As time goes by....what percentage do you feel are never redeemed, if
> any?
> >
> > 7.  How does Groupon stack up against others like Living Social, Travel
> Zoo, etc...??
> >
> > Really need my posse to help me out here.....
> >
> >
> > Karen Hodges
> >
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