Educate them. That's all you need to do. I explain exactly what they're getting at the other places and invite their non-English speaking techs to refute it.
I also emphasise that I do speak English and I can explain every aspect of their service. I then ask if they can get that there. Then I nod and say, "exactly. You get what you pay for." Bottom line, NSS serve a purpose. They are the Walmart of the industry. Plain and simple, if that's the type of service you want, then help yourself. On Feb 19, 2012 1:04 PM, "Lauren Dodson" <april392...@yahoo.com> wrote: > That's the other thing. They come in with God only know's what on their > nails and it won't soak off. They love it because it "stays" on. Well duh. > When they get the real deal and it "only" lasts two weeks, they get pissy. > Makes me want to cut a biotch. > > > ------------------------------ > *From:* Jackie Toebben <jjtoeb...@hotmail.com> > *To:* "nailtech@googlegroups.com" <nailtech@googlegroups.com> > *Cc:* "nailtech@googlegroups.com" <nailtech@googlegroups.com> > *Sent:* Sunday, February 19, 2012 9:08 AM > *Subject:* Re: NailTech:: I'm annoyed > > I had a client call to schedule an appt for a no-chip mani. I did not have > an opening to fit her schedule so she went to a discount salon. This past > week she had an appt with me (I didn't know till she came in that she went > there) so I had to remove product before reapplying. Well... Had to double > soak to remove! She did not know what brand was used. I was glad she was my > last of the day since it took longer than time allotted. > > Jackie > > On Feb 18, 2012, at 9:56 PM, Maureen Solan <moesna...@sbcglobal.net> > wrote: > > I wouldn't change my prices either. You need to tell this person why she > needs to come to you and if she doesn't want to change, let her and her > nails suffer in the end. > > Maureen Solan > > ** > > > --- On *Sat, 2/18/12, Angela Wingerter <angiesnailstu...@att.net>* wrote: > > > From: Angela Wingerter <angiesnailstu...@att.net> > Subject: Re: NailTech:: I'm annoyed > To: "NailTech@googlegroups.com" <nailtech@googlegroups.com>, " > april392...@yahoo.com" <april392...@yahoo.com> > Date: Saturday, February 18, 2012, 10:27 PM > > I hear you and feel your pain Lauren! Same thing in my town. > > > Sent from Yahoo! Mail on Android > > ------------------------------ > * From: * Lauren Dodson <april392...@yahoo.com>; > * To: * nailtech@googlegroups.com <nailtech@googlegroups.com>; > * Subject: * NailTech:: I'm annoyed > * Sent: * Sat, Feb 18, 2012 11:02:21 PM > > Today a woman called my salon and asked if I did Shellac. I said I did > and she then asked the price. I told her $35 which includes a full > manicure. She said she had it done recently for $15 ! I asked her if she > had gone to a discount salon and of course she had. I asked if the product > soaked off, and of course they file it off because they use some BS gel top > coat that doesn't soak off. Told her that defeats the whole point of a gel > manicure. Needles to say she wants to pay $15. I'm so sick of the sh*t > salons undercutting by not just a couple of bucks but significant $. I've > been charging $35 for two years and am not changing my prices. Just wanted > to rant. > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to nailtech@googlegroups.com. > To unsubscribe from this group, send email to > nailtech+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to nailtech@googlegroups.com. > To unsubscribe from this group, send email to > nailtech+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to nailtech@googlegroups.com. > To unsubscribe from this group, send email to > nailtech+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. > > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to nailtech@googlegroups.com. > To unsubscribe from this group, send email to > nailtech+unsubscr...@googlegroups.com. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. > -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to nailtech@googlegroups.com. To unsubscribe from this group, send email to nailtech+unsubscr...@googlegroups.com. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en.
