On Mon, Jul 22, 2002 at 10:00:44AM -0700, [EMAIL PROTECTED] said: > > (shooting self in foot...) > > Just eliminate tech support and proprietary software! "A list of our > settings is available at www.domain.com/settings. And don't call us with > tech problems. We don't do tech support." > > I know of at least one ISP out there already doing this. Not that they're > highly successful, but imagine not having to tell someone, "Yes, your > username and password are case sensitive and must be spelled exactly as > supplied. And it's .net, not .com" ever again.
http://www.flex.com/ Unfortunately, it looks like they took down the hate mail page, which was hysterical. *sigh* They target clueful users only, and seem to be getting by just fine. http://www.flex.com/adsl/ has a bit more of the "intelligent users only" pitch. -- -= Scott Francis || darkuncle (at) darkuncle (dot) net =- GPG key CB33CCA7 has been revoked; I am now 5537F527 illum oportet crescere me autem minui
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