On Wed, Apr 29, 2020 at 8:00 PM Kaiser, Erich <er...@gotfusion.net> wrote: > > So it has been 3 weeks of major ICMP packet loss to any google service over > the Dallas Equinix IX, it is not affecting performance of service but is > affecting us with customer complaints and service calls due to some software > using it for monitoring purposes people using it for benchmark testing. I > have been told from them that they know the cause now and know that a Large > ISP on the IX is causing the issue(Hmm wonder who that is...), so why do they > not shutdown the peer with them and force the ISP to fix the issue? This > issue is affecting everyone on the IX not just us, very very frustrating. > Hopefully this will reach someone over there that can do something about > it..... > (already did this: "something about it")
I suppose it's time for a more public: "Hey, when you want to test a service, please take the time to test that service on it's service port/protocol" Testing; "Is the internet up?" by pinging a DNS server, is ... not great ;( I get that telling 'joe/jane random user' this is hard/painful/ugh... :( (haha, also look at cisco meraki devices!! "cant ping google dns, internet is down") Sorry :( -chris
