Or, the value of not using a free DNS service with (likely) no SLA for 
seemingly “critical” services. Good DNS services are relatively cheap in the 
grand scheme of things.

On Jul 4, 2024, at 3:52 PM, Crist Clark <cjc+na...@pumpky.net> wrote:

On the other side of this, we all may be learning the value of not having all 
of you NS records in a single zone with a domain under a single registrar.

(From someone who has personal domains hosted on HE DNS.)


On Thu, Jul 4, 2024 at 1:01 PM Mel Beckman 
<m...@beckman.org<mailto:m...@beckman.org>> wrote:
Aha. Just as I suspected, bureaucrats at Network Solutions are to blame. I have 
had many run-ins with NS and their inscrutable policies and odd viewpoints. I 
was once suspended for running a web cache that NS incorrectly claimed was 
stealing domain content. No engineer on the NS side seemed to know what a web 
cache does.

-mel via cell

On Jul 4, 2024, at 12:42 PM, Mel Beckman 
<m...@beckman.org<mailto:m...@beckman.org>> wrote:

 Ryan,

Right you are.  The dig still fails. hopefully the ICANN issue gets fixed, and 
a pox on any bureaucrat who arranged for this to happen over a holiday weekend!

 -mel

On Jul 4, 2024, at 12:33 PM, Ryan Hamel 
<r...@rkhtech.org<mailto:r...@rkhtech.org>> wrote:


Mel,

Your local caching resolver knows the IPs for ns[1-5].he.net<http://he.net/>, 
which skips over the need for querying the root DNS resolvers, and gtld-servers 
(glue records). If the TTL (2 days) expires on your resolver before HE fixes 
their issue, you will not be able to resolve anything for that domain.

At the moment, a simple DNS trace (dig he.net<http://he.net/> +trace) cannot 
complete fully.

Ryan Hamel

________________________________
From: Mel Beckman <m...@beckman.org<mailto:m...@beckman.org>>
Sent: Thursday, July 4, 2024 12:20 PM
To: Jay Ashworth <j...@baylink.com<mailto:j...@baylink.com>>
Cc: Ryan Hamel <r...@rkhtech.org<mailto:r...@rkhtech.org>>; 
nanog@nanog.org<mailto:nanog@nanog.org> 
<nanog@nanog.org<mailto:nanog@nanog.org>>
Subject: Re: HE.net problem

Caution: This is an external email and may be malicious. Please take care when 
clicking links or opening attachments.

Our he.net<http://he.net/> dns appears to be fine at this time:

$ nslookup
server ns1.he.net<http://ns1.he.net/>
Default server: ns1.he.net<http://ns1.he.net/>
Address: 2001:470:100::2#53
Default server: ns1.he.net<http://ns1.he.net/>
Address: 216.218.130.2#53
> set type=A
> jet.net<http://jet.net/>.
Server:         ns1.he.net<http://ns1.he.net/>
Address:        216.218.130.2#53

Name:   jet.net<http://jet.net/>
Address: 206.83.0.42

 -mel beckman

On Jul 4, 2024, at 12:11 PM, Jay Ashworth 
<j...@baylink.com<mailto:j...@baylink.com>> wrote:


Cool, thanks. We had a couple of other reports of people making support calls 
and being asked to reboot their modems, so I wanted to make sure tier 3 had 
gotten it.

And I figured tier 3 would be here. :-)

Cheers,
-- jra


On July 4, 2024 3:00:12 PM EDT, Ryan Hamel 
<r...@rkhtech.org<mailto:r...@rkhtech.org>> wrote:
I called their support when that outage thread came in, they're already aware 
and taking a look now.

Ryan Hamel

________________________________
From: NANOG 
<nanog-bounces+ryan=rkhtech....@nanog.org<mailto:rkhtech....@nanog.org>> on 
behalf of Jay Ashworth <j...@baylink.com<mailto:j...@baylink.com>>
Sent: Thursday, July 4, 2024 11:55 AM
To: nanog@nanog.org<mailto:nanog@nanog.org> 
<nanog@nanog.org<mailto:nanog@nanog.org>>
Subject: HE.net problem

Caution: This is an external email and may be malicious. Please take care when 
clicking links or opening attachments.

We have a report on outages that he.net<http://he.net/> has been placed in 
ICANN client hold, and people's DNS service is falling over on this 
Independence day. If you work in DNS for HE, you might want to look into this.

I have double checked the report, and I am seeing the status as well.

Hurricane serves lots of dns, I would classify this as a P1 ticket.

Cheers,
-- jra
--
Sent from my Android device with K-9 Mail. Please excuse my brevity.

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