We decided against RT and use Redmine for tickets instead. We find Redmine to be much more user-friendly. On Jan 25, 2014 8:14 AM, "Franck Martin" <fmar...@linkedin.com> wrote:
> > On Jan 24, 2014, at 1:37 AM, Octavio Alfageme <palae...@palaemon.es> > wrote: > > > Hello everyone, > > > > I work for a small service provider starting to offer MPLS services > between > > Europe and several african countries. At present time we own a small > Cisco > > network, but we are starting to need a better inventory of services and > network > > resources and better troubleticketing procedures. We can not afford > acquiring > > complicated and expensive tools at present time.I would be grateful if > you could > > recommend me opensource tools to cover these needs. > > > > try https://abusehq.abusix.com/ or > http://wordtothewise.com/products/abacus.html > >
