Brian, I´m not an AS7738 customer neither a member, but perhaps I can get some information/help from a friend who works there. What kind of information/assistance are you looking for?
FYI, most of folks whose aren´t AS7738 customer, experience bad/long time to get technical assistance or response; it´s not just you :) Humberto Galiza 2014-09-24 18:02 GMT-03:00 Brian Free <brf...@adobe.com>: > Hi NANOG, > I'm hoping someone out there has had some experience with Oi > Telecommunications. We've been struggling to work with them to get a couple > of circuits in Sao Paulo live. The primary problem is mostly a language > barrier. Is anyone aware of an English speaking NOC email address or phone > number for Oi? After months of back and forth through a third party > translator working with our account team, I've reached my limit and am hoping > there's another option to get some technical assistance with the BGP > configuration of these two circuits. Any advice will be appreciated. > > Thanks, > Brian >
