Brian, Please could you write me privately. May be I can help you.
Let me know what are you trying to do. BR, Alessandro On Sep 26, 2014 9:29 AM, "Arturo Servin" <arturo.ser...@gmail.com> wrote: > Try LACNOG or GTER (aka Brazilian NOG group) emailing list. > > May be somebody there could help. > > Regards > as > > > On Thu, Sep 25, 2014 at 10:09 PM, Brian Free <brf...@adobe.com> wrote: > > > Humberto, > > I have been contacted by a couple of engineers inside of Oi or its > > subsidiaries. I'm pursuing those options at the moment, but sincerely > > appreciate your offer of assistance. I'm not sure whether I'm glad to > hear > > that it's not just me or whether I find that to be even more > discouraging. > > :) > > > > Thanks, > > Brian > > > > -----Original Message----- > > From: Humberto Galiza [mailto:humbertogal...@gmail.com] > > Sent: Thursday, September 25, 2014 2:59 PM > > To: Brian Free > > Cc: nanog@nanog.org > > Subject: Re: Oi Assistance > > > > Brian, > > > > I´m not an AS7738 customer neither a member, but perhaps I can get some > > information/help from a friend who works there. What kind of > > information/assistance are you looking for? > > > > FYI, most of folks whose aren´t AS7738 customer, experience bad/long time > > to get technical assistance or response; it´s not just you :) Humberto > > Galiza > > > > > > 2014-09-24 18:02 GMT-03:00 Brian Free <brf...@adobe.com>: > > > Hi NANOG, > > > I'm hoping someone out there has had some experience with Oi > > Telecommunications. We've been struggling to work with them to get a > > couple of circuits in Sao Paulo live. The primary problem is mostly a > > language barrier. Is anyone aware of an English speaking NOC email > address > > or phone number for Oi? After months of back and forth through a third > > party translator working with our account team, I've reached my limit and > > am hoping there's another option to get some technical assistance with > the > > BGP configuration of these two circuits. Any advice will be appreciated. > > > > > > Thanks, > > > Brian > > > > > >