> On Dec 23, 2015, at 10:38 PM, Lorell Hathcock <lor...@hathcock.org> wrote: > > That's a good troubleshooting technique when the customer is cooperative and > technically competent.
... and has ethernet on anything in the house, which is increasingly a bad thing to rely on. Got an iPad, a smart phone, and a MacBook Air (any revision)? Two of the three have substantially no support for hardwired Ethernet. The third requires an external USB adaptor. "Go out and buy this $24 gizmo so we can confirm that your $29 router/wireless device is indeed crap" is a hard thing to get most people to do. -r
