On Wednesday 20 August 2003 11:19 pm, revolt wrote:
> [snip]
>
> >Revolt:
> >Somewhere on the Store site there is a way of tracking orders -- I'd try
> > that first. It's possible that DHL lost his DVDs. However, if the order
> > hasn't been shipped, a firm, but polite, e-mail to M. Demoulin might
> > work. Eight weeks is way too long -- hell, 9.1 was released in April. How
> > long does it take to burn the disks? Key point: Is your friend still
> > recommending to his other friends that they buy Mandrake from the store?
> >-- cmg
>
> Thanks for the suggestions Carroll. He used his tracking number and it
> had shipped, but it's progress toward canada seems to have stopped at
> heathrow shortly after it began it's journey (weeks ago).  I guess I
> should tell him to talk to the shipping company (DHL i presume) ? As for
> recommending it to friends, I am guessing that he hasn't exactly been
> praising the virtues of the store lately. (Though I know he introduced
> his grandfather to the download edition recently, and the old-timer is
> showing some interest).
>
> Revolt, a.ka. Joe.

Joe:
I'm glad to hear that the problem is with DHL and not Mandrake. Looks like 
this is one of those times when it's OK to shot the messenger. It looks like 
Owen has made some progress, too.

Wonder if they're accepting 9.2 preorders yet?
-- cmg


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