"Eric MC.D" wrote: > > Sorry to say that, but if you have windoooz installed, > take a look how windoooz did it ! > Under System-devices. > If this can help. > Eric MC > > Dan O'Rourke wrote: > > > > Tech support is evil!!!!! It took 5 days for them to respond to my repeated > > emails and requests for help. Then they were abrupt and didn't give me a > > working solution. I mailed them back asking for another solution. That was > > 6 months ago. I'm sure I'll get my solution any day now :-p > > > > I'm NEVER gonna drop cash for a delux pack again! > > > > ---------- > > >From: "Bill Fry" <[EMAIL PROTECTED]> > > >To: [EMAIL PROTECTED] > > >Subject: [newbie] Anyone tried [successfully] to get email support? > > >Date: Mon, Aug 21, 2000, 5:24 PM > > > > > > > > I've been trying to get help on a Mandrake 7.1 install. > > > After buying the Deluxe pack and registering it for support, I still > > > can't get a response to my emails. > > > Anyone had any luck here? > > > > > > My main problem is that the USB module usb-uhci.o fails to load. The > > > dmesg shows that it is seen, doesn't have an IRQ and then is shut down. > > > There's no place that I can find to assign it an IRQ, either in software > > > or in BIOS. > > > I've looked on the 'net for answers, but none so far, and it's extremely > > > frustrating to have paid for a package that supposedly includes support, > > > but you can't even get a response out of them. > > > And just try to find a customer service email address or phone number > > > for Mandrake... > > > -- > > > Bill Fry > > > IT Director, > > > Young & Roehr Group > > > 503.222.0626 > > > > > > > > > > > > Bill, This may be a little late in the thread, but have you tried reinstalling the USB package from the CD. From your description it sounds a lot like the USB package didn't load correctly when you installed Mandrake. Also, sometimes at best USB can be real tricky and a BIG pain in the butt to get working right. That, of course depends a lot on the machine. -- Mark
