Tech support is evil!!!!! It took 5 days for them to respond to my repeated emails and requests for help. Then they were abrupt and didn't give me a working solution. I mailed them back asking for another solution. That was 6 months ago. I'm sure I'll get my solution any day now :-p I'm NEVER gonna drop cash for a delux pack again! ---------- >From: "Bill Fry" <[EMAIL PROTECTED]> >To: [EMAIL PROTECTED] >Subject: [newbie] Anyone tried [successfully] to get email support? >Date: Mon, Aug 21, 2000, 5:24 PM > > I've been trying to get help on a Mandrake 7.1 install. > After buying the Deluxe pack and registering it for support, I still > can't get a response to my emails. > Anyone had any luck here? > > My main problem is that the USB module usb-uhci.o fails to load. The > dmesg shows that it is seen, doesn't have an IRQ and then is shut down. > There's no place that I can find to assign it an IRQ, either in software > or in BIOS. > I've looked on the 'net for answers, but none so far, and it's extremely > frustrating to have paid for a package that supposedly includes support, > but you can't even get a response out of them. > And just try to find a customer service email address or phone number > for Mandrake... > -- > Bill Fry > IT Director, > Young & Roehr Group > 503.222.0626 > > > >
