i got email support from Mandrake... took i think 3 days to get a response. the information they gave me was right (good thing) but by the time i got it, someone here had already solved my problem. =) cheers to everyone on the mailing list. Adrian Smith 'de telepone dude Telecom Dept. x 7042 [EMAIL PROTECTED] >>> "Bill Fry" <[EMAIL PROTECTED]> 11:24:11 AM 8/21/00 >>> I've been trying to get help on a Mandrake 7.1 install. After buying the Deluxe pack and registering it for support, I still can't get a response to my emails. Anyone had any luck here?