I contacted LM just after Thanksgiving about replacing the beta KDE through the customer service dept. They replied that they would turn the request to their sales dept. Several weeks later a Vincent Seleti contacted me and said that the upgrade CD would be sent by Christmas. Early in January I sent an E-mail to Vincent and informed him that the SD had not arrived. He ignored the message. The second copy of the E-mail was re transmitted a week later and he did reply to this by saying that he had answered my E-mail in December and hoped I was enjoying the up-grade. It was obvious that he had not read the E-mail. I sent him a n E-mail stating that he should read the E-mail before answering it and would he investigate why I did not get the CD. Another week has gone by with no res ponce. I have come to the conclusion that LM does not care for their image or there customers.
----- Original Message -----From: Christopher MolnarSent: 1/11/2001 7:51:37 PMSubject: Re: [newbie] Getting support
Can you please post your question here? cc me in and we'll try to help. I'mnot in the support department, but sometimes I can help or put you in touchwith the right people.-ChrisOn Thursday 11 January 2001 10:03, Lionel Chan wrote:> Greetings,>> I've registered my 7.2 and posted a question dated 12 Dec 2000. Till date> I've not gotten any response from Mandrake.> Anyone with a similar problem getting help from Mandrake?> Tks> --> CHAN Kin Poon
--- Kenneth Brown
