> I now have three questions: > 1- how do I manage to shut down properly, should that happen again? I'm not sure what ctrl-alt-dek is, but the command should be ctrl-alt-backspace > 2- what can I do to help diagnostic what is the source of the problem? You could try booting from the boot floppy you made during the install and see if that helps. > 3- and of course, how can I fix the problem? What install did you use? recommended, custom, or expert? > > It happened several times already and each time I was running KMail and > Netscape at least. (only that plus a small game last time it happened). I > guess netscape could be involved in the problem (I didn't open it so that I > could write this email). It was already pretty shitty under windows, made > it crashed. I thought such a thing couldn't happen under Linux. Still, I > may be wrong about netscape because the funny thing is that I could carry > on using it after the desktop crashed. > > > What do I do now? > Is someone able to help me?