On Mon, 17 Aug 2009 18:29:11 +0200, Udo Grabowski <udo.grabowski at imk.fzk.de> wrote:
>> Most likely this is bug: >> http://bugs.opensolaris.org/view_bug.do?bug_id=6636260 > > Thanks, that's it, certainly. An old bug, any plans when this would be > fixed ? since you appear to have a OSOL service support contract now, its as easy as opening a service call stating that you hit this bug and need a fix and it will be dealed with like with Solaris 10, Solaris 9 or 8. ie. if the bug has not been fixed yet, the service call will eventually result in an engineer from our Sustaining Engineering picking it up and provide a fix for it. --- frankB >> You can find multiple issues for NFSv3, does that make it not ready for >> production? > > We've changed to NFSv4 since v3 does not meet our production needs > anymore > (problems with hundreds of clients, convoluted automounter tables). > >> OpenSolaris means many things, you've chosen to focus on just one >> aspect. > > My problem is that we find problems on whatever we focus on... It have > been 2 years > of struggling until we had a merely usable production environment with > the different > SXDE, OSol releases, and our hope was that this finally consolidates in > Osol 2009.06. > >> So, the first question is whether or not you are paying for support with >> OpenSolaris? If so, you have other >> avenues to explore raising this issue. > > Thanks for asking. Here are the facts: > a) since we couldn't use solaris 10, we found ourselves on SXDE the > last two years > => guess it? No support possible (we're begging for it on our > knees !) > b) we then decided to switch to Osol 2008.10 => again: no support > possible > => stayed at SXDE 01.09 > c) then we heard that Osol 2009.06 will have official support > => switched finally, but what ? Sun Germany was not able to offer > us a > service plan ! We waited until beginning of August, just two > weeks ago > we got our first offer (a lot of money, since we've a lot of > clients, but still > less than for an enterprise linux). > So, yes, we want Osol support, but it was not our fault that we don't > have it until now.... > And, of course, we won't pay for an OS if we cannot use it for our real > work. > >> If not, then you should really >> consider why you expect enterprise >> quality code at no cost to yourself. > > That's what Sun always claimed: " Enterprise code at no cost ! All your > needs for free !" > (Of course, Larry will stop this quickly...). > You can't release an OS and say: 'Hey, try it, but it won't work for > you, but if you buy > support, you may get a working version in a year or so...'. Bad > business plan. > We've choosen Osol since it is open (and free), but was always clear > that we are > willing to pay for a good service (for issues) for a working OS, but we > won't pay if we > can't use the OS now (we are even not allowed to do that!) . -- --- frankB
