I have been reading the postings regarding B&H and after several experiences I have my own suggestions to pass on the following. 1. Know that the state of New York has strict grey market disclosure laws. If you specifically ask for the manufacturer's warranty with a product you wish to purchase, the dealer cannot legally replace it with a "grey market" "direct import" or whatever else they want to call it. That's why when you call Nikon they always tell you to ask the dealer for a "Nikon Inc. warranty". The failure of the customer to request such leaves them open to receive anything that the dealer wishes to send. 2. If you ask for a Nikon US warranty product and get a product with no warranty card, SEND IT BACK IMMEDIATELY. Don't bother waiting for a "replacement warranty card". If as the dealer claims, Nikon "forgot" to include the warranty card, let the dealer worry about it. Send it back and demand a product with the proper paper work. If you choose to wait weeks, months for that piece of paper that never seems to come, it's your own fault. 3. Before you throw away the box, before you put film in the camera, before anything else make sure that everything you are supposed to get with the product is in the box. If it's not call the dealer and let them know that you are sending it back and want a replacement product with all that it supposed to be included. I know it may be a pain in the shins to return a product you have been anticipating for weeks or maybe months, but if you want to protect yourself you have to be willing to do what it takes. If being without the product until you get what you pay for is too much for you and you don't want to take that kind of risk, buy local. Yes, it may be more expensive and you have to pay taxes, but at least you can check the box BEFORE you leave the store, you can return to the store and talk to a flesh and blood human being to help you resolve your problem, and if you are lucky you can even build a relationship with a dealer that will be far more gratifying than any you can have on the phone.\ I know that cost is the bottom line for a lot of people and that's why they buy mail order, but if you don't read the small print and don't educate yourself and you make a decision based only on the tantalizing price being dangled under you nose, you are walking a potentially expensive and aggravating road. Caveat Emptor (Let the Buyer Beware)
