> They're not good at store infomations. For examples: a green hand comes and > asked a question about why he cannot install the Nim v0.20.2,some men told > him warmly. And another new man comes to asked the same questions, the others > told him again. And it will may be happended again and again and again,there > will not be any man will to teach them at last. And as u know , the green man > here total have many same problems.
True. But you can't force every beginner to ask questions on a public forum. If you can redirect them to the forum, then that would be cool. And forums are originally the right places for asking beginner questions.