Ok, first and foremost I know this product is ancient and probably not in
existence anymore, however, this is at the site and I have no control over it.
Little background, this user was recently having the Exchange connection issue
with a new phone, and per the guidance of this list I changed his adminCount to
0 via ADSIEdit
and it worked perfectly;
FastForward he is unable to logon to Citrix fundamentals with the error
"you must be granted logon ....... permissions"
The user is not only a domain admin, but also a Citrix admin on the box (its
2008TS)
and I manually added him specifically to the RD group
Naturally I go to quickstart > management> Applications and there it is
"Unable to retrieve Published Application Data. Ensure that the master server
is online and that the Citrix MFCOM and Citrix IMA services are running"
Per some articles I launch quickstart with logging enabled and find
6/23/2014 23:35:41:7 : TaskHelper.GetInternalUrl : Failed to talk to CAE Service
06/23/2014 23:35:41:7 : TaskHelper.GetInternalUrl : Citrix.IMA.IMAException:
Failure
Here is where I suspect the problem lies
06/23/2014 23:35:50:710 : PublishableItem.FindAccounts : Account:
'DOMAIN\Affected_User' - [S-1-5-21-NNNNNNNNN-NNNNNNNNN-NNNNNNNN-NNNN]
06/23/2014 23:35:50:773 : PublishableItem.FindAccounts : Finding accounts for
application: 'Applications/e-mail'...
06/23/2014 23:35:52:945 : ApplicationsManagementPage.RefreshComplete : An error
occured while retrieving application details
06/23/2014 23:35:52:945 : ApplicationsManagementPage.RefreshComplete :
System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT E_FAIL
has been returned from a call to a COM component.
Do I troubleshoot, or reinstall citrix?
And yes, all the citrix services are running
