Have you tried dsmaint /recreatelhc? What version of Citrix?
Despatched via Blackberry. Mock if you will, but it gets my email without a fuss. -----Original Message----- From: J- P <[email protected]> Sender: [email protected]: Tue, 24 Jun 2014 13:09:06 To: [email protected]<[email protected]> Reply-to: [email protected] Subject: [NTSysADM] Citrix Error- Unable to retrieve published app data Ok, first and foremost I know this product is ancient and probably not in existence anymore, however, this is at the site and I have no control over it. Little background, this user was recently having the Exchange connection issue with a new phone, and per the guidance of this list I changed his adminCount to 0 via ADSIEdit and it worked perfectly; FastForward he is unable to logon to Citrix fundamentals with the error "you must be granted logon ....... permissions" The user is not only a domain admin, but also a Citrix admin on the box (its 2008TS) and I manually added him specifically to the RD group Naturally I go to quickstart > management> Applications and there it is "Unable to retrieve Published Application Data. Ensure that the master server is online and that the Citrix MFCOM and Citrix IMA services are running" Per some articles I launch quickstart with logging enabled and find 6/23/2014 23:35:41:7 : TaskHelper.GetInternalUrl : Failed to talk to CAE Service 06/23/2014 23:35:41:7 : TaskHelper.GetInternalUrl : Citrix.IMA.IMAException: Failure Here is where I suspect the problem lies 06/23/2014 23:35:50:710 : PublishableItem.FindAccounts : Account: 'DOMAIN\Affected_User' - [S-1-5-21-NNNNNNNNN-NNNNNNNNN-NNNNNNNN-NNNN] 06/23/2014 23:35:50:773 : PublishableItem.FindAccounts : Finding accounts for application: 'Applications/e-mail'... 06/23/2014 23:35:52:945 : ApplicationsManagementPage.RefreshComplete : An error occured while retrieving application details 06/23/2014 23:35:52:945 : ApplicationsManagementPage.RefreshComplete : System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component. Do I troubleshoot, or reinstall citrix? And yes, all the citrix services are running
