web- Just to be clear the error is being thrown on the cosnole when trying to start the Citrix Fundamentals QuickStart
Subject: Re: [NTSysADM] Citrix Error- Unable to retrieve published app data To: [email protected] From: [email protected] Date: Tue, 24 Jun 2014 19:10:32 +0000 Are you accessing applications through PNAgent or Web Interface? Despatched via Blackberry. Mock if you will, but it gets my email without a fuss.From: J- P <[email protected]> Sender: [email protected]: Tue, 24 Jun 2014 14:58:47 -0400To: [email protected]<[email protected]>ReplyTo: [email protected] Subject: RE: [NTSysADM] Citrix Error- Unable to retrieve published app data And back to square one, i made the change required for the services to start up again (which they did) but when trying to check applications I still get the : "Unable to retrieve Published Application Data. Ensure that the master server is online and that the Citrix MFCOM and Citrix IMA services are running" Jean-Paul Natola Subject: Re: [NTSysADM] Citrix Error- Unable to retrieve published app data To: [email protected] From: [email protected] Date: Tue, 24 Jun 2014 18:02:33 +0000 I remember that error, Google should help you narrow it down. I'm watching England game at the minute, will update afterwards :-) Despatched via Blackberry. Mock if you will, but it gets my email without a fuss.From: J- P <[email protected]> Sender: [email protected]: Tue, 24 Jun 2014 13:59:48 -0400To: [email protected]<[email protected]>ReplyTo: [email protected] Subject: RE: [NTSysADM] Citrix Error- Unable to retrieve published app data The Citrix Independent Management Architecture service terminated with service-specific error 2147483690 (0x8000002A). Failed to load plugin C:\Program Files\Citrix\System32\Citrix\IMA\SubSystems\MfSrvSs.dll with error IMA_RESULT_REGISTRY_ERROR Failed to load initial plugins with error IMA_RESULT_REGISTRY_ERROR Jean-Paul Natola Subject: Re: [NTSysADM] Citrix Error- Unable to retrieve published app data To: [email protected] From: [email protected] Date: Tue, 24 Jun 2014 17:43:00 +0000 What's the error in the application log when it fails to start? Despatched via Blackberry. Mock if you will, but it gets my email without a fuss.From: J- P <[email protected]> Sender: [email protected]: Tue, 24 Jun 2014 13:33:17 -0400To: [email protected]<[email protected]>ReplyTo: [email protected] Subject: RE: [NTSysADM] Citrix Error- Unable to retrieve published app data after running dsmaint, now the IMA/SMA service wont start all Jean-Paul Natola Subject: Re: [NTSysADM] Citrix Error- Unable to retrieve published app data To: [email protected] From: [email protected] Date: Tue, 24 Jun 2014 17:14:36 +0000 Have you tried dsmaint /recreatelhc? What version of Citrix? Despatched via Blackberry. Mock if you will, but it gets my email without a fuss.From: J- P <[email protected]> Sender: [email protected]: Tue, 24 Jun 2014 13:09:06 -0400To: [email protected]<[email protected]>ReplyTo: [email protected] Subject: [NTSysADM] Citrix Error- Unable to retrieve published app data Ok, first and foremost I know this product is ancient and probably not in existence anymore, however, this is at the site and I have no control over it. Little background, this user was recently having the Exchange connection issue with a new phone, and per the guidance of this list I changed his adminCount to 0 via ADSIEdit and it worked perfectly; FastForward he is unable to logon to Citrix fundamentals with the error "you must be granted logon ....... permissions" The user is not only a domain admin, but also a Citrix admin on the box (its 2008TS) and I manually added him specifically to the RD group Naturally I go to quickstart > management> Applications and there it is "Unable to retrieve Published Application Data. Ensure that the master server is online and that the Citrix MFCOM and Citrix IMA services are running" Per some articles I launch quickstart with logging enabled and find 6/23/2014 23:35:41:7 : TaskHelper.GetInternalUrl : Failed to talk to CAE Service 06/23/2014 23:35:41:7 : TaskHelper.GetInternalUrl : Citrix.IMA.IMAException: Failure Here is where I suspect the problem lies 06/23/2014 23:35:50:710 : PublishableItem.FindAccounts : Account: 'DOMAIN\Affected_User' - [S-1-5-21-NNNNNNNNN-NNNNNNNNN-NNNNNNNN-NNNN] 06/23/2014 23:35:50:773 : PublishableItem.FindAccounts : Finding accounts for application: 'Applications/e-mail'... 06/23/2014 23:35:52:945 : ApplicationsManagementPage.RefreshComplete : An error occured while retrieving application details 06/23/2014 23:35:52:945 : ApplicationsManagementPage.RefreshComplete : System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component. Do I troubleshoot, or reinstall citrix? And yes, all the citrix services are running
