Can u look at the permissions on the Com object itself via doom manager and add the affected user to the cities only Com object?
Just a suggestion Z On Jun 24, 2014 1:09 PM, "J- P" <[email protected]> wrote: > Ok, first and foremost I know this product is ancient and probably not in > existence anymore, however, this is at the site and I have no control over > it. > > Little background, this user was recently having the Exchange connection > issue with a new phone, and per the guidance of this list I changed his > adminCount to 0 via ADSIEdit > and it worked perfectly; > > FastForward he is unable to logon to Citrix fundamentals with the error > "you must be granted logon ....... permissions" > > The user is not only a domain admin, but also a Citrix admin on the box > (its 2008TS) > and I manually added him specifically to the RD group > > Naturally I go to quickstart > management> Applications and there it is > > "Unable to retrieve Published Application Data. Ensure that the master > server is online and that the Citrix MFCOM and Citrix IMA services are > running" > > Per some articles I launch quickstart with logging enabled and find > > 6/23/2014 23:35:41:7 : TaskHelper.GetInternalUrl : Failed to talk to CAE > Service > 06/23/2014 23:35:41:7 : TaskHelper.GetInternalUrl : > Citrix.IMA.IMAException: Failure > > Here is where I suspect the problem lies > > 06/23/2014 23:35:50:710 : PublishableItem.FindAccounts : Account: > 'DOMAIN\Affected_User' - [S-1-5-21-NNNNNNNNN-NNNNNNNNN-NNNNNNNN-NNNN] > 06/23/2014 23:35:50:773 : PublishableItem.FindAccounts : Finding accounts > for application: 'Applications/e-mail'... > 06/23/2014 23:35:52:945 : ApplicationsManagementPage.RefreshComplete : An > error occured while retrieving application details > 06/23/2014 23:35:52:945 : ApplicationsManagementPage.RefreshComplete : > System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT > E_FAIL has been returned from a call to a COM component. > > > Do I troubleshoot, or reinstall citrix? > > And yes, all the citrix services are running > >
